Client Services Representative

Acupath Laboratories Inc.; Plainview (NY); On-site; USD 28,929 - 31,684; Full time

Job summary

A healthcare documentation company is seeking a dedicated Client Service Representative to transcribe pathology reports and ensure accuracy while complying with HIPAA regulations. The ideal candidate will have a high school diploma, medical transcription experience, and excellent listening skills. This role offers a pay range of $21.00/hr - $23.00/hr based on skills and experience.

Qualifications

• Experience in medical transcription, especially in a Pathology setting, is preferred.
• Strong understanding of medical terminology and pathology is preferred.
• Comfortable working independently and with other team members.

Responsibilities

• Transcribe reports related to patient diagnosis and test results.
• Review and proofread transcribed reports for accuracy.
• Maintain strict patient confidentiality following HIPAA regulations.

Skills

Medical transcription experience

Understanding of medical terminology

Exceptional listening skills

Typing speed of 40 WPM

Education

High School diploma or equivalent

Job description

Overview

Acupath Laboratories Inc. is seeking a dedicated Client Service Representative. You’ll play a crucial role in healthcare documentation by accurately transcribing pathology reports dictated by pathologists.

Responsibilities

• Transcription: Work side by side with a Pathologist and write reports related to patient diagnosis, test results, and other pathology findings.
• Review and proofread transcribed reports for accuracy, grammar, punctuation, and adherence to medical terminology and formatting guidelines.
• HIPAA Compliance: Maintain strict patient confidentiality and follow HIPAA regulations when handling patient information.
• Work with Pathologists to clarify unclear reports and report discrepancies.
• Participate in Quality Assurance reviews to improve transcription accuracy and efficiency.
• May be called on to perform general client duties such as filing, managing patient records, and assisting with report distribution.
• Answer calls from Doctor Offices that may call for clarification of reports.

Qualifications

• High School diploma or equivalent.
• Experience in medical transcription, especially in a Pathology setting, is preferred.
• Medical knowledge: Strong understanding of medical terminology and pathology is preferred.
• Exceptional listening skills.
• Typing: Minimum of 40 WPM.
• Comfortable working independently and with other team members.

Base pay range

$21.00/hr - $23.00/hr

This range is provided by Acupath Laboratories Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.