Client Services Representative

Talentify; Las Vegas (NV); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

401(k) with employer match

Paid time off

Employee discounts

Job summary

National Veterinary Associates (NVA) is seeking a Front Desk SuperStar for its Aloha Animal Hospital in Las Vegas. You will WOW clients with friendly, professional service in person, over the phone, and by email, while keeping schedules and records organized.

The role requires excellent communication, a positive attitude, and the ability to learn quickly. Previous veterinary office experience helps, but is not required; weekend availability is needed.

Qualifications

• Experience assisting clients in person, over the phone and in writing via email.
• Excellent communication and organizational skills.
• Ability to learn quickly.
• Prior veterinary office experience is a plus but not required.
• Weekend availability.

Skills

Customer service

Communication

Organization

Adaptability

Teamwork

Job description

Job Description

Do you believe in providing 5 star customer service with warmth and compassion to each client you assist? Do you believe pets add joy and companionship to our lives and we should celebrate that bond?

If so, this is a great opportunity for you! A busy and successful practice, Aloha Animal Hospital is looking for a Front Desk SuperStar to WOW clients with the best service in town! The successful candidate will have experience assisting clients in person, over the phone and in writing via email. You should have excellent communication and organization skills as well as the ability to learn quickly. Prior experience in a veterinary medical setting is a plus but not required. A track record for building positive relationships with team members is required as is the ability to adapt to changes in a positive manner. Our interview process is designed to find the right person for the job. Is that you?

This is a full-time position. Candidate should be available to work weekends.

Compensation:

• Base hourly rate of $17.00-$19.00 DOE
• Eligible for periodic bonus (where applicable)

Example of possible benefits that are to be included, if applicable

• Medical, Vision, Dental insurance
• 401(k), employee matching
• Paid time off
• Employee discounts

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose

Give pets and the people who love them more quality years together

Mission

Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values

Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.