Client Services Representative

Talentify; Wasilla (AK); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with matching

Paid time off

Scrub allowance

Employee discounts

Job summary

Wasilla Veterinary Clinic in Wasilla, AK is seeking a friendly Veterinary Client Service Representative to manage phones, appointments, and client needs with a smile. This full-time CSR earns $16-$20 per hour DOE, with benefits including health, dental, and vision, 401(k) with matching, paid time off, and a scrub allowance.

If you love animals and thrive in a fast-paced front desk, join our team and help deliver a five-star pet-care experience.

Qualifications

• Prior customer service or veterinary experience preferred.
• Ability to juggle phones, appointments, and client questions.
• Computer skills and ability to learn scheduling software.

Responsibilities

• Greet clients with a friendly demeanor and create a positive first impression.
• Answer phones, schedule appointments, and respond to client inquiries.
• Assist veterinarians and techs with light administrative tasks.
• Keep client records up to date and maintain a tidy reception area.
• Be the heart and soul of the front desk, providing excellent service.

Skills

Customer service

Multitasking

Communication

Computer skills

Job description

Job Description

Wanted: Superstar Veterinary Client Service Representative!

Full-Time Position $16-$20 depending on experience

Are you the human equivalent of a tail wag—friendly, enthusiastic, and impossible not to smile at? Do you love animals so much that you secretly talk to them like they understand every word? If so, we want YOU to join our crew at Wasilla Veterinary Clinic!

We’re on the hunt for a Client Service Representative (CSR) who can juggle phones, appointments, and furry visitors like a circus star—while still making every client feel like they just walked into a five-star spa.

What You’ll Be Doing (Besides Petting ALL the Animals):

• Greeting clients with your brightest smile and making every visit a pawsitive experience
• Answering phones, scheduling appointments, and being the go-to guru for client questions
• Helping our veterinarians and techs with admin tasks (we promise they’re lovable, but busy!)
• Keeping client records up-to-date and the reception area looking fabulous
• Basically being the heart and soul of our front desk—without needing a stethoscope

Who We’re Looking For:

• Someone with previous customer service or veterinary experience (bonus points if you can speak “pup” or “meow”)
• A multitasking wizard who can answer the phone while soothing a nervous kitty
• Detail-oriented, organized, and ready to roll with a positive attitude
• Computer-savvy, reliable, and as dependable as a Labrador fetching a ball

Why You’ll Love It Here:

• Join a team that shares your love for animals (and your appreciation for funny pet memes)
• Opportunities for growth and development—because we like our people as happy as our pets
• Employee discounts, staff bonuses, and health, dental, and vision benefits
• 401(k) with matching, tuition reimbursement, paid time off, flexible scheduling, and even a scrub allowance (we know you’ll want to look cute while saving lives)

Pay: D.O.E.

We can’t wait to meet our next front-desk superstar.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.