Client Service Coordinator

Talentify; Hillsboro (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with employer match and profit‑sh

Job summary

National Veterinary Associates (NVA) in Hillsboro, OR is seeking a team member for a fast-paced companion animal hospital. The role involves client interaction, scheduling, records, and front desk duties in a small animal practice with modern equipment and a collaborative team environment.

Open to part-time (24-29 hrs/wk) or full-time (30-40 hrs/wk) with competitive compensation, service discounts, and benefits after the initial trial period. Weekend work possible as openings occur.

Qualifications

• Must be detail oriented and able to work in a fast-paced clinic.
• Strong client communication and team interaction skills.
• Experience handling scheduling, records, medications, and front desk tasks preferred.

Responsibilities

• Greet clients and manage phone lines and scheduling.
• Maintain accurate client and patient records.
• Assist with filing medications and general office duties.
• Provide a positive, professional attitude and support the team.

Skills

Customer service

Team collaboration

Multi-line phone handling

Detail oriented

Independent work

Job description

Job Description

Companion Animal Hospital in Hillsboro is currently looking for an individual to join our team in a fast paced, fun small animal practice. We are a full service, 5 DVM, AAHA accredited hospital with many of the latest technologies to provide excellent medical and surgical service to our patients. These include digital radiology, a dentistry unit and dental x-ray, ultrasound, surgical and therapeutic laser. Applicants must be extremely detail oriented, be able to work well within a team in addition to having the ability to work independently.

For the position, we are looking for an outgoing team member who is able to take initiative and has an ability to connect and bond with our clients and patients. They should be organized and able to handle multiple phone lines, scheduling, record keeping, filling of medications, client interactions and office work. We expect a positive, professional attitude and ability to work well with other team members.

Previous experience in the veterinary field is preferred, but not required.

Position is open to part-time, 24-29 hrs/ wk, or full-time (30-40 hrs/wk). Could include some weekends once we open back up on those days in the future. We have competitive compensation, veterinary service discounts and after initial trail period, full time tenure includes health/dental/vision insurance and 401k and profit sharing.

Purpose

Give pets and the people who love them more quality years together

Mission

Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values

Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.