Client Services Representative

Abqpetcarehospital; Gilbert (AZ); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee Assistance Program

401(k) retirement plan

Employee discounts on veterinary care

Paid time off

Uniform allowance

Paid Holidays & Floating Holidays

Job summary

Abqpetcarehospital is seeking a dedicated Client Care Specialist to join our veterinary team. This role emphasizes excellent client service, teamwork, and a passion for animal care within a supportive environment.

The position offers flexible availability, opportunities to learn, and a culture that values growth and collaboration. Hours of operation are listed with closed weekends, and a comprehensive benefits package is provided to eligible staff.

Qualifications

• Flexible availability.
• A team player with a positive attitude and strong communication skills
• Commitment to providing exceptional client care and a welcoming atmosphere
• A strong desire to learn, grow, and contribute to our thriving hospital culture

Skills

Flexible availability

Team player

Customer service

Growth mindset

Job description

Job description

We are a 2- doctor veterinary practice seeking a dedicated Client Care Specialist to join our team. This role is perfect for someone with a passion for animals, excellent teamwork skills, great customer service skills, and a desire to grow within a supportive and positive environment.

What We’re Looking For:

• Flexible availability


• A team player with a positive attitude and strong communication skills


• Commitment to providing exceptional client care and a welcoming atmosphere


• A strong desire to learn, grow, and contribute to our thriving hospital culture

Hours of Operation:

• Monday – Friday: 8a-6p


• Closed Weekends

Benefits Include:

• Health, Vision, and Dental Insurance


• Employee Assistance Program (EAP)


• 401(k) Retirement Plan


• Employee Discounts on veterinary services and products


• Paid Time Off (PTO) and Sick Time


• Uniform Allowance


• Paid Holidays & Floating Holidays

About Us:

Our practice is built on teamwork, compassion, and dedication. We are a fun, supportive group that values a positive culture and environment just as much as the quality of care we provide. We are excited to welcome someone who shares our passion for veterinary medicine and is eager to grow alongside us.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.