Client Services & Project Coordination Specialist

Heeter Printing Co; Canonsburg (Washington County); On-site; USD 42,000 - 54,000; Full time

Job summary

Heeter Printing Co in Pittsburgh is seeking a Client Service Specialist to coordinate client projects and timelines in a fast-paced production environment. You will manage schedules, write precise job tickets, and ensure all details flow into a single work order for the production team.

The ideal candidate will demonstrate strong project management, outstanding communication, and organizational skills, while embracing new technologies and improvements to service delivery.

Qualifications

• Familiar with print industry or manufacturing environment preferred.
• Customer-facing experience with strong communication skills.
• Proven ability to manage multiple details and meet deadlines.

Responsibilities

• Serve as the primary contact for internal and external clients.
• Write job tickets with brand rules, specs, materials, and timelines.
• Monitor production, attend meetings, and raise concerns with solutions.
• Complete monthly billing for managed jobs.
• Adopt new technologies and process improvements to enhance workflows.
• Proficient use of email, Microsoft Office, and our client interface system.

Skills

Project management

Customer service

Communication

Organization

Problem solving

Team player

Education

High school diploma or GED

College degree in Marketing/Communications/Business

Tools

Microsoft Office

CRM system

Job description

Heeter Printing Co in Pittsburgh is seeking a Client Service Specialist to coordinate client projects and timelines in a fast-paced production environment. You will manage schedules, write precise job tickets, and ensure all details flow into a single work order for the production team.

The ideal candidate will demonstrate strong project management, outstanding communication, and organizational skills, while embracing new technologies and improvements to service delivery.