Client Services Pro with Sign-On & Retention Bonus

Texas First; The Woodlands (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Sign-On Bonus

Retention Bonus

Job summary

Texas First Bank in The Woodlands, TX, is seeking a Client Ambassador to greet clients, process transactions, and promote bank products. The role emphasizes excellent customer service, attention to detail, and teamwork to support the community.

The position requires a high school diploma and cash handling or customer service experience. Fluency in Spanish is a plus. We offer opportunities for growth and a generous sign-on and retention bonus.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months of cash handling or customer service experience.
• Fluency in Spanish is a plus.
• Strong interpersonal and communication skills.
• High attention to detail and strong math aptitude.

Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Answer incoming calls, provide information, and route calls appropriately.
• Perform teller functions including cashing checks, processing deposits and withdrawals, and verifying negotiability of financial instruments.
• Open, maintain, and close various types of accounts using bank systems and documentation.
• Promote bank products and services based on client needs and relationship history.
• Handle safe deposit box transactions and night depository services.
• Sort and process incoming mail and execute mail transactions.
• Support branch sales goals through referrals and promotion of services such as ATM cards, direct deposit, and online banking.
• Open and close the banking center as needed.

Skills

Customer service

Detail-oriented

Interpersonal communication

Teamwork

Spanish language

Strong math skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Texas First Bank in The Woodlands, TX, is seeking a Client Ambassador to greet clients, process transactions, and promote bank products. The role emphasizes excellent customer service, attention to detail, and teamwork to support the community.

The position requires a high school diploma and cash handling or customer service experience. Fluency in Spanish is a plus. We offer opportunities for growth and a generous sign-on and retention bonus.