Client Ambassador - Sign-On & Retention Bonus

Texas First; Texas; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Sign-On bonus

Retention bonus

Job summary

Texas First Bank, a growing community bank in Southeast Texas, seeks a Client Ambassador to be the first contact for clients in the banking center. You will deliver excellent customer service, process transactions, and promote bank products while supporting local communities.

The role requires 6 months of cash handling or customer service experience, strong interpersonal skills, and attention to detail. Bilingual Spanish is a plus; flexibility for additional hours is beneficial.

Qualifications

• High school diploma or equivalent required.
• Minimum of 6 months’ cash handling/ customer service experience.
• Fluency in Spanish is a plus.
• Strong interpersonal and communication skills.
• High attention to detail and strong math aptitude.
• Ability to work effectively in a team environment.

Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Answer incoming calls, provide information, and route calls appropriately.
• Perform teller functions including cashing checks, processing deposits and withdrawals, and verifying negotiability of financial instruments.
• Open, maintain, and close various types of accounts using bank systems and documentation.
• Promote bank products and services based on client needs and relationship history.
• Handle safe deposit box transactions and night depository services.
• Sort and process incoming mail and execute mail transactions.
• Support branch sales goals through referrals and promotion of services such as ATM cards, direct deposit, and online banking.
• Open and close the banking center as needed.

Skills

Cash handling

Customer service

Interpersonal skills

Attention to detail

Teamwork

Spanish language

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Ten-key calculator

Job description

Texas First Bank, a growing community bank in Southeast Texas, seeks a Client Ambassador to be the first contact for clients in the banking center. You will deliver excellent customer service, process transactions, and promote bank products while supporting local communities.

The role requires 6 months of cash handling or customer service experience, strong interpersonal skills, and attention to detail. Bilingual Spanish is a plus; flexibility for additional hours is beneficial.