Client Services & Payments Specialist

Source Receivables Management LLC; Greensboro (NC); On-site; USD 34,000 - 48,000; Full time

Job summary

Source Receivables Management is seeking a Client Services Coordinator in Greensboro, NC. The ideal candidate will have strong administrative, computer and customer service skills, with high proficiency in time management and attention to detail.

Training is provided for industry and company-specific processes. The role involves processing payments accurately and timely, updating client records, maintaining logs, and ensuring compliance with FDCPA and internal policies.

Qualifications

• High school diploma or equivalent.
• 1-2 years experience in administrative, client services, or customer service role.
• Strong attention to detail, organization, and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage confidential information and maintain accurate records.
• Knowledge of, or ability to learn, FDCPA and FCRA requirements.
• Proficiency with Microsoft Office and standard office technology.
• Strong problem-solving skills and ability to manage multiple priorities.
• Dependable, professional, and responsive with a keen eye to details.
• Ability to work well independently and as part of a team

Responsibilities

• Manage and distribute incoming mail, ensuring accurate handling and routing.
• Update account records and correspondence accurately in accordance with each client's specific requirements.
• Maintain accurate logs for all mail.
• Respond to consumer inquiries and requests within required timeline, in according with the FDCPA.
• Maintain accurate documentation and records to support compliance, tracking, and audit requirements.
• Provide timely responses to client requests.

Skills

Attention to detail

Time management

Customer service

Written communication

Verbal communication

Multitasking

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Access

PowerPoint

Job description

Source Receivables Management is seeking a Client Services Coordinator in Greensboro, NC. The ideal candidate will have strong administrative, computer and customer service skills, with high proficiency in time management and attention to detail.

Training is provided for industry and company-specific processes. The role involves processing payments accurately and timely, updating client records, maintaining logs, and ensuring compliance with FDCPA and internal policies.