Client Services Manager: Lead High-Impact Team (4-Day Week)

Digible, Inc; United States; Remote; USD 85,000 - 105,000; Full time

Benefits offered by this job

4-Day Work Week (32 Hour Work Week)

Profit Sharing Bonus

3 weeks PTO + Sick leave + Bereavement

11 paid holidays

401(k) + Match

Health benefits (Medical, Dental, Vis)

Job summary

Digible, Inc. is seeking a Client Services Manager to lead a team of 6-8 account managers and coordinators delivering high-quality client service across multifamily clients.

You will coach, mentor, and optimize workflows, align with other departments, and drive KPI-based growth while upholding Digible standards. The role offers a 4-day work week and competitive benefits across health and wellness.

Qualifications

• 4+ years in a customer facing role.
• 2+ years of digital agency experience.
• 1+ years of leading high performing teams.
• Multifamily/Senior Living/Student Housing experience a strong plus.

Responsibilities

• Lead, coach and develop a team of 6-8 account managers and coordinators focused on delivering high-quality client service.
• Coach and mentor team members, fostering collaboration, accountability and continuous improvement.
• Oversee team operations and manage to key performance metrics.
• Partner with internal teams to align account strategies and deliver performance excellence.
• Lead department initiatives to advance operational efficiency and client outcomes.

Skills

Leadership

Client relations

Data-driven

Project management

Job description

Digible, Inc. is seeking a Client Services Manager to lead a team of 6-8 account managers and coordinators delivering high-quality client service across multifamily clients.

You will coach, mentor, and optimize workflows, align with other departments, and drive KPI-based growth while upholding Digible standards. The role offers a 4-day work week and competitive benefits across health and wellness.