Client Services Liaison - Mental Health Support

Ridgeview Behavioral Health Services; Jackson Square (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Long-Term Disability

Paid holidays

Vacation and Sick Leave

Life Insurance

Wellness Plan

Loan repayment for qualified providers

Job summary

Ridgeview Behavioral Health Services in Oak Ridge, TN, seeks a full-time Client Services Representative to handle client calls and coordinate services. You will be the service expert and liaison for clients seeking Ridgeview and partner agencies, delivering compassionate support with strong communication.

Requirements include a high school diploma or equivalent, customer-service experience (mental health or medical/dental preferred), and the ability to work a schedule including some evenings or

Qualifications

• Minimum high school graduate or equivalent.
• Prior experience in customer service, with experience in mental health or medical/dental environment preferred.
• Excellent communication skills and interpersonal skills, computer literacy and problem solving abilities.
• Must be available to work regularly scheduled hours, including some evenings or weekends as business needs require.

Responsibilities

• Processing calls for clients seeking services.
• Acts as service expert and liaison for clients to obtain services at Ridgeview and/or other agencies.

Skills

Customer service

Communication

Interpersonal skills

Empathy

Tools

Computer literacy

Job description

Ridgeview Behavioral Health Services in Oak Ridge, TN, seeks a full-time Client Services Representative to handle client calls and coordinate services. You will be the service expert and liaison for clients seeking Ridgeview and partner agencies, delivering compassionate support with strong communication.

Requirements include a high school diploma or equivalent, customer-service experience (mental health or medical/dental preferred), and the ability to work a schedule including some evenings or