Client Services & Data Optimization Coordinator

ManhattanLife; Houston, Northern (TX, KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible schedules

Free parking

Company events

LOMA development

Wellness program

Job summary

ManhattanLife is seeking an Operations Coordinator to join the Life Acquisitions Policy Holder Services team at our Houston headquarters. The role focuses on producing management reports, automating data tasks, and serving as a resource for data-related questions and analysis.

You will establish procedures, ensure quality and regulatory compliance, and support special projects while collaborating with senior management across departments.

Qualifications

• Bachelor’s Degree in Finance, Business Administration, or related field preferred.
• Strong organizational skills with a high attention to detail.
• Excellent interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to work on own initiative and within tight deadlines, prioritizing in a demanding environment.
• Ability to work in an open office environment with senior management from various departments.

Responsibilities

• Determine appropriate methods to analyze operations, relevant information, and data.
• Identify operational requirements and develop new processes and procedures to enhance operations.
• Establish and maintain quality standards.
• Ensure compliance with regulatory standards. Review company policies and business processes.
• Analyze data and information to identify business opportunities.
• Review and tests systems for conformance to functional and performance requirements.
• Review plan codes are setup appropriately in LSP per policy form provisions.
• Complete policy changes/updates (ie. issue age updates, modal factor overrides, plan code changes).
• Complete special projects and tasks as assigned.

Skills

Organizational skills

Attention to detail

Excel and Word

Interpersonal skills

Communication skills

Independent initiative

Deadline management

Open office collaboration

Education

Bachelor’s degree in Finance/Business Administration

Tools

Microsoft Excel

Microsoft Word

Job description

ManhattanLife is seeking an Operations Coordinator to join the Life Acquisitions Policy Holder Services team at our Houston headquarters. The role focuses on producing management reports, automating data tasks, and serving as a resource for data-related questions and analysis.

You will establish procedures, ensure quality and regulatory compliance, and support special projects while collaborating with senior management across departments.