Client Services & Creative Project Manager

Digital; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Digital is seeking a Senior Client Services & Creative Project Manager to lead client relationships and bridge between clients and internal creative teams. This full-time, remote role focuses on translating requirements into briefs, guiding timelines, and ensuring polished deliverables for client delivery.

With 5+ years in client services or marketing project management, you will coordinate designers, writers, strategists, and developers, while maintaining strong communication and meticulous

Qualifications

• 5+ years in client services, account or creative project management.
• Experience in agency, creative studio, digital marketing, or production.
• Strong client-facing and stakeholder-management experience.
• Proven ability to manage projects from briefing to delivery.
• Excellent communication, organisation, and PM skills.
• Able to manage multiple clients and projects in a fast-paced remote environment.

Responsibilities

• Manage day-to-day relationships with clients and stakeholders.
• Translate client needs into clear briefs and actionable direction for creative teams.
• Coordinate designers, copywriters, strategists, developers and others.
• Review deliverables for quality, brand alignment, and brief accuracy.
• Manage timelines, revisions, approvals, and concurrent workstreams.
• Present work and manage client expectations.
• Identify risks, unclear requirements, or delivery issues early and propose solutions.

Skills

Client management

Stakeholder management

Project management

Communication

Attention to detail

Job description

We are looking for aSenior Client Services & Creative Project Manager (Full-time, Remote)with strong experience managing clients and delivering creative, marketing, or digital projects. This role will serve as the main bridge between clients and internal creative teams by translating requirements into clear briefs, managing feedback and timelines, and ensuring work is polished and ready for client delivery.

Responsibilities

• Manage day-to-day relationships with clients and key stakeholders.
• Understand client objectives, requirements, priorities, and feedback.
• Translate client needs into clear briefs and actionable direction for creative teams.
• Coordinate designers, copywriters, strategists, developers, and other specialists.
• Review creative and marketing deliverables for quality, accuracy, brand consistency, and alignment with the brief.
• Manage project timelines, revisions, approvals, and multiple concurrent workstreams.
• Present work, discuss feedback, and manage client expectations confidently.
• Identify risks, unclear requirements, or delivery issues early and recommend solutions.

Requirements

• At least 5+ years of experience in client services, account management, creative project management, or marketing project management.
• Experience working in an agency, creative studio, digital marketing, advertising, content, or production environment.
• Strong client-facing and stakeholder-management experience.
• Proven ability to manage creative or marketing projects from briefing through final delivery.
• Good creative judgment and strong attention to detail.
• Comfortable reviewing creative work and providing constructive feedback.
• Excellent communication, organisation, and project-management skills.
• Able to manage multiple clients and projects in a fast-paced remote environment.