Client Services Coordinator - Shareholder Relations (Hybrid)

Computershare U.S.; Jersey City (NJ); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid parental leave and flexible work

Health and wellbeing benefits

401k matching

Disability & life insurance

Job summary

Computershare U.S. is seeking a Client Service Administrator in New Jersey to join a collaborative Shareholder Services team. You will manage day-to-day servicing for a portfolio, coordinate dividends, and support annual meetings with a focus on accuracy and timeliness.

The role emphasizes relationship-building with clients and internal teams, helping ensure a high level of service while managing multiple priorities in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Previous client-facing or customer service experience.
• Strong organizational and time management skills.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong verbal and written communication skills.
• Ability to collaborate effectively across teams.
• Proficiency with Microsoft Office including Outlook, Excel and Word.

Responsibilities

• Manage day-to-day servicing activities for an assigned portfolio of clients.
• Coordinate and process dividend distributions.
• Support annual shareholder meetings and related event activities.
• Assist with tax reporting requirements and shareholder communications.
• Monitor client requests and correspondence with timely follow-up and resolution.
• Utilize internal systems and workflow tools to manage deliverables, deadlines, and service commitments.
• Coordinate with Relationship Managers and cross-functional teams to deliver a seamless client experience.
• Maintain accurate records and documentation for client activities.
• Support both newly onboarded and established clients as business needs evolve.
• Build strong relationships with clients while delivering responsive, high-quality service.
• Support shareholder services processes, workflow management and administrative activities.

Skills

Organizational skills

Time management

Attention to detail

Customer service

Multitasking

Communication skills

Cross-functional collaboration

MS Office

Proactiveness

Team collaboration

Education

Bachelor's degree

Tools

CRM systems

Investor portals

Job description

Computershare U.S. is seeking a Client Service Administrator in New Jersey to join a collaborative Shareholder Services team. You will manage day-to-day servicing for a portfolio, coordinate dividends, and support annual meetings with a focus on accuracy and timeliness.

The role emphasizes relationship-building with clients and internal teams, helping ensure a high level of service while managing multiple priorities in a fast-paced environment.