Client Services Coordinator – Reservations Support

Premier Destination Group; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work environment

Structured onboarding and training

Professional development opportunities

Collaborative team environment

Job summary

Premier Destination Group is seeking a Client Services Coordinator to support reservation management and ensure booking details are accurate and efficiently handled. This role emphasizes organization and clear communication to deliver a high-quality client experience.

You will coordinate requests, document client preferences, and maintain records, while collaborating with the team to provide seamless service in a fully remote environment.

Qualifications

• Strong organizational and communication skills.
• High attention to detail and accuracy in reservations.
• Ability to manage multiple tasks efficiently in a fast-paced setting.
• Comfortable using digital platforms and communication tools.

Responsibilities

• Manage and coordinate reservation requests
• Collect and document client preferences and details
• Review booking information for accuracy and completeness
• Communicate confirmations, updates, and necessary follow-ups
• Maintain organized records of client interactions and reservations
• Assist with administrative coordination and workflow support

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Digital tools proficiency

Job description

We are seeking a Client Services Coordinator to support reservation management and ensure all booking-related details are handled accurately and efficiently. This role plays a key part in delivering a high-quality client experience through organization and communication.

Key Responsibilities

• Manage and coordinate reservation requests
• Collect and document client preferences and details
• Review booking information for accuracy and completeness
• Communicate confirmations, updates, and necessary follow-ups
• Maintain organized records of client interactions and reservations
• Assist with administrative coordination and workflow support

Requirements

• Strong organizational and communication skills
• High attention to detail
• Ability to manage multiple tasks efficiently
• Comfortable using digital platforms and communication tools

Preferred Qualifications (Not Required)

• Background in customer service, administrative support, or coordination
• Familiarity with reservation or scheduling systems

What We Offer

• Fully remote work environment
• Structured onboarding and training
• Professional development opportunities
• Collaborative team environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.