Client Services Coordinator – Reservations Support

Lever, Inc.; Chicago (IL); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Fully remote work environment

Structured onboarding and training

Professional development opportunities

Collaborative team environment

Job summary

Lever, Inc. is seeking a Client Services Coordinator to support reservation management and ensure booking details are accurate and efficient. This role plays a key part in delivering a high-quality client experience through organization and communication.

The position is fully remote with onboarding and training, and offers professional development opportunities within a collaborative team environment. Salary range is $45,000 - $75,000 per year, based on experience.

Qualifications

• Must have strong organizational and communication skills.
• Detailed-oriented with high attention to detail.
• Ability to manage multiple tasks efficiently.
• Familiar with digital platforms and communication tools.

Responsibilities

• Manage and coordinate reservation requests.
• Collect and document client preferences and details.
• Review booking information for accuracy and completeness.
• Communicate confirmations, updates, and follow-ups.
• Maintain organized records of client interactions and reservations.
• Provide administrative coordination and workflow support.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Job description

Position Overview

We are seeking a Client Services Coordinator to support reservation management and ensure all booking-related details are handled accurately and efficiently. This role plays a key part in delivering a high-quality client experience through organization and communication.

Key Responsibilities

• Manage and coordinate reservation requests
• Collect and document client preferences and details
• Review booking information for accuracy and completeness
• Communicate confirmations, updates, and necessary follow-ups
• Maintain organized records of client interactions and reservations
• Assist with administrative coordination and workflow support

Requirements

• Strong organizational and communication skills
• High attention to detail
• Ability to manage multiple tasks efficiently
• Comfortable using digital platforms and communication tools

Preferred Qualifications (Not Required)

• Background in customer service, administrative support, or coordination
• Familiarity with reservation or scheduling systems

What We Offer

• Fully remote work environment
• Structured onboarding and training
• Professional development opportunities
• Collaborative team environment

$45,000 - $75,000 a year