Client Services Coordinator — Front Desk & Scheduling

Mindful Support Services; Seattle (WA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO 15 days

Paid holidays

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group seeks a full-time, in-office Front Desk Administrator in Seattle to deliver outstanding customer service and smooth daily operations. You will greet clients, manage appointments, assist mental health providers with administrative tasks, verify insurance benefits, and contribute to a warm, welcoming environment while supporting a growing network of providers.

Hours: Monday–Friday, with Saturday shifts; benefits include health, dental, and vision coverage, 15 PTO days, and 6

Qualifications

• Strong work ethic and ownership of your role.
• Ability to multi-task and prioritize.
• Willingness to step into uncomfortable situations with clients, providers and coworkers.
• Motivation to receive feedback and continually grow.
• Flexibility – we are open Monday-Friday 7:00 am-8:00 pm and Saturday 8:00 am-4:00 pm
• Shifts: Tuesday-Saturday: Saturday 8-4, weekdays variable evening shifts (11-7, 12-8)

Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

Skills

Customer service

Front desk

Multi-tasking

Scheduling

Verifying insurance

Communication

Job description

Mindful Therapy Group seeks a full-time, in-office Front Desk Administrator in Seattle to deliver outstanding customer service and smooth daily operations. You will greet clients, manage appointments, assist mental health providers with administrative tasks, verify insurance benefits, and contribute to a warm, welcoming environment while supporting a growing network of providers.

Hours: Monday–Friday, with Saturday shifts; benefits include health, dental, and vision coverage, 15 PTO days, and 6