Client Services Coordinator – Estate Planning Office

The Ebbert Law Firm; Knoxville (TN); On-site; USD 35,000 - 48,000; Full time

Job summary

Ebbert Law in Knoxville seeks a detail-oriented Client Service Coordinator to organize attorneys, advisors, clients, and team in the office. This client-facing role focuses on smooth day-to-day operations and effective communication across the firm.

Responsibilities include liaising with clients and attorneys, answering and directing phone calls, scheduling appointments, preparing materials for meetings, and managing client files. A valid driver's license and a personal vehicle are required.

Qualifications

• Excellent time management, problem-solving, and communication skills.
• Basic computer skills including experience with Microsoft Office.
• No prior experience required.
• Must have a vehicle and valid driver’s license.

Responsibilities

• Oversee our day-to-day office operations in Knoxville, Tennessee
• Execute other office administration tasks as assigned
• Liaise with clients, attorneys, team, and advisors as the mainline of communication
• Answering and directing phone calls
• Responding to client requests via email and telephone
• Scheduling appointments
• Preparing materials for client meetings
• Answering client questions and assisting attorneys with services
• Facilitating educational workshops and signing meetings
• Organizing and maintaining client files
• Scanning, copying, and filing of documents in an electronic file management system

Skills

Time management

Problem-solving

Communication skills

Tools

Microsoft Office

Job description

Ebbert Law in Knoxville seeks a detail-oriented Client Service Coordinator to organize attorneys, advisors, clients, and team in the office. This client-facing role focuses on smooth day-to-day operations and effective communication across the firm.

Responsibilities include liaising with clients and attorneys, answering and directing phone calls, scheduling appointments, preparing materials for meetings, and managing client files. A valid driver's license and a personal vehicle are required.