Administrative Assistant

The Ebbert Law Firm; Knoxville (TN); On-site; USD 35,000 - 48,000; Full time

Job summary

Ebbert Law in Knoxville seeks a detail-oriented Client Service Coordinator to organize attorneys, advisors, clients, and team in the office. This client-facing role focuses on smooth day-to-day operations and effective communication across the firm.

Responsibilities include liaising with clients and attorneys, answering and directing phone calls, scheduling appointments, preparing materials for meetings, and managing client files. A valid driver's license and a personal vehicle are required.

Qualifications

• Excellent time management, problem-solving, and communication skills.
• Basic computer skills including experience with Microsoft Office.
• No prior experience required.
• Must have a vehicle and valid driver’s license.

Responsibilities

• Oversee our day-to-day office operations in Knoxville, Tennessee
• Execute other office administration tasks as assigned
• Liaise with clients, attorneys, team, and advisors as the mainline of communication
• Answering and directing phone calls
• Responding to client requests via email and telephone
• Scheduling appointments
• Preparing materials for client meetings
• Answering client questions and assisting attorneys with services
• Facilitating educational workshops and signing meetings
• Organizing and maintaining client files
• Scanning, copying, and filing of documents in an electronic file management system

Skills

Time management

Problem-solving

Communication skills

Tools

Microsoft Office

Job description

Help more people than you can ever imagine. If you have high attention to detail, are hardworking, and want to work with an amazing team of like minded people changing the world, we'll show you how.

Oath is hiring for this role on behalf of Ebbert Law, a member firm in the Oath Collective. If you're drawn to client work, self-motivated, and want to be part of something that's reimagining how people approach their life and legacy, we'd like to talk. This is a client-facing role. The role of an Ebbert Law Client Service Coordinator is to work to organize our attorneys, advisors, clients, and team in office.

Responsibilities

• Oversee our day-to-day office operations in Knoxville, Tennessee
• Execute other office administration tasks as assigned
• Liaise with clients, attorneys, team, and advisors as the mainline of communication
• Answering and directing phone calls
• Responding to client requests via email and telephone
• Scheduling appointments
• Preparing materials for client meetings
• Answering client questions and assisting attorneys with services
• Facilitating educational workshops and signing meetings
• Organizing and maintaining client files
• Scanning, copying, and filing of documents in an electronic file management system

Qualifications

• Excellent time management, problem-solving, and communication skills
• Basic computer skills including experience with Microsoft Office
• No prior experience required
• Must have a vehicle and valid drivers license

About the Oath Collective & Team

The Oath Collective is a national Legal Services Organization that supports estate planning firms and attorneys across the US.

This position is with Ebbert Law, a well regarded and thriving firm in Knoxville, Tennessee, where you’ll work as part of a tight-knit team, while having the full strength of the Oath Collective’s technology and national operational support behind you.