Client Services & Benefits Specialist

Alliant Insurance Services; Boise (ID); On-site; USD 45,000 - 60,000; Full time

Job summary

Alliant Insurance Services seeks a Customer Service/Enrollment Specialist to support designated clients and new business. You will collaborate with the team leader and service colleagues to ensure accurate enrollment materials and client satisfaction.

The role emphasizes communication, attention to detail, and timely processing of enrollment kits, HIPAA compliance, and ongoing client service. A Bachelor's degree and 2+ years of related experience are preferred, with an active insurance license

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two or more years related work experience.
• Valid insurance license must meet CE requirements

Responsibilities

• Interacts with clients to respond to inquiries concerning service accounts.
• Manages enrollment materials and HIPAA agreements for accuracy.
• Coordinates enrollment meetings and communicates benefits information.
• Develops client communications and maintains relationships.
• Ensures data integrity in agency systems and reporting

Skills

Verbal and written communication

Customer service

Problem solving

Time management

Teamwork

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Alliant Insurance Services seeks a Customer Service/Enrollment Specialist to support designated clients and new business. You will collaborate with the team leader and service colleagues to ensure accurate enrollment materials and client satisfaction.

The role emphasizes communication, attention to detail, and timely processing of enrollment kits, HIPAA compliance, and ongoing client service. A Bachelor's degree and 2+ years of related experience are preferred, with an active insurance license