Client Services Associate

Apollon Wealth Management, LLC; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

A wealth management firm in the United States is seeking a proactive Client Service Associate to ensure exceptional client experiences by providing high-quality service and support. The role involves back-office operations support for financial advisors including account transfers, fund requests, and collaboration with custodial firms. Candidates should have 4+ years of financial industry experience and strong communication skills.

Qualifications

• 4+ years of relevant financial industry experience required.
• Strong interpersonal and organizational skills necessary.
• Ability to maintain client confidentiality.

Responsibilities

• Provide back-office support to financial advisors.
• Handle money movement requests and account transfers.
• Work closely with custodial firms and trading team.

Skills

Self-starter

Strong written and verbal communication

Team collaboration

Motivated to learn

Tools

Salesforce

Windows suite

Job description

Overview

Reports to: Senior Director of Staffing and Operations

Status: Exempt

We are seeking a dedicated and proactive Client Service Associate to join our wealth management team. The ideal candidate will play a vital role in ensuring exceptional client experiences by providing high-quality service and support.

Responsibilities

• Provide back-office investment operations support to 3 financial advisors and their clients via a Salesforce tasking process which may include:
• Money movement requests
• Account transfer submissions
• Address changes
• Client distributions and RMDs
• Client contributions and deposits
• Work closely with custodial firms including Pershing and Schwab
• Work closely with the trading and billing team to ensure accounts are set up properly and timely
• Identify efficiency opportunities

Skills and Experience

• Self-starter and motivated to learn
• Familiar and competent in the Windows suite of programs
• Embraces working on a team
• Strong written and verbal communication
• Familiarity with Salesforce preferred
• Knowledge of custodial platforms (not required)
• Familiarity with Schwab and Pershing (required)
• Industry licensing (not required)

Firm Requirements

• 4+ years of relevant financial industry experience
• Must maintain client confidentiality
• Ability to ensure compliance with firm’s policies and procedures
• Ability to prioritize and multitask
• Strong interpersonal skills
• Strong organizational and documentation skills
• Creative, flexible, and persistent in completing tasks

Apollon Wealth Management is an Equal Opportunity Employer M/F/V/D and Drug Free Workplace