Client Operations Associate

Laffer Tengler Investments; Scottsdale (AZ); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement benefits

Paid time off

Descripción de la vacante

Laffer Tengler Investments, a Scottsdale-based wealth management firm, is seeking a detail-oriented Client Operations Associate to support the Wealth Management team with onboarding, account administration, money movement, and client reporting.

In this hands-on role, you will collaborate with Wealth Management, Trading, Operations and Compliance to deliver high-touch service, manage wire and delivery instructions, and ensure confidentiality and accuracy in all client interactions.

Formación

• 2-5 years of experience in financial services, preferably wealth management or RIA operations.
• Schwab and/or Pershing experience preferred; specific systems can be taught.
• Familiarity with account documentation, money movement, fraud prevention and compliance.
• Strong attention to detail and sound judgment.
• Clear, professional communication and a client-first attitude.
• Proficiency in Microsoft Office, particularly Excel.
• CRM or portfolio management system experience, and SIE or Series 65/66, a plus.

Responsabilidades

• Client onboarding: account opening documentation for Pershing and Schwab.
• Prepare Investment Management Agreements
• Money movement and security transfers (prepare directives for signature as required)
• Account maintenance: beneficiary updates, change of address and phone number
• Quarterly data audits (proxy voting, cash sweep, accounts pending closure)
• Client reporting: monthly, quarterly and as-needed reports to clients and their tax advisors
• Prepare templates for account opening, account closing and account changes
• Prep work for weekly meetings with Nancy (agenda, client information, client reports)
• Monitor and track RMDs
• Weekly cash and market value report: research and determine action to be taken
• Respond to client requests (provide wire instructions and delivery instructions)
• Monitor messages from Pershing and Schwab for action to be taken by the Wealth Team

Conocimientos

Attention to detail

Client-focused

Strong communication

Excel

MS Office

Wealth management experience

Educación

SIE/Series 65/66

Herramientas

Pershing

Schwab

CRM

Portfolio management system

Descripción del empleo

Laffer Tengler Investments is a growing asset management firm based in Scottsdale, serving clients with complex portfolios and multi-generational wealth. We are seeking a detail-oriented Client Operations Associate to support the daily operations of our Wealth Management team and help deliver seamless, high-touch service.

The Role

This hands-on role supports client onboarding, account administration, money movement, reporting and client service, working closely with our Wealth Management, Trading, Operations and Compliance teams. As a small, boutique firm, we're looking for someone who prefers a high-touch setting to a large corporate environment, is comfortable wearing multiple hats, and takes ownership of their work. You'll think independently while collaborating closely with a small team, and you'll bring a deep commitment to confidentiality.

Key Responsibilities

• Client onboarding: account opening documentation for Pershing and Schwab
• Prepare Investment Management Agreements
• Money movement and security transfers (prepare directives for signature as required)
• Account maintenance: beneficiary updates, change of address and phone number
• Quarterly data audits (proxy voting, cash sweep, accounts pending closure)
• Client reporting: monthly, quarterly and as-needed reports to clients and their tax advisors
• Prepare templates for account opening, account closing and account changes
• Prep work for weekly meetings with Nancy (agenda, client information, client reports)
• Monitor and track RMDs
• Weekly cash and market value report: research and determine action to be taken
• Respond to client requests (provide wire instructions and delivery instructions)
• Monitor messages from Pershing and Schwab for action to be taken by the Wealth Team

Qualifications

• 2-5 years of experience in financial services, preferably wealth management or RIA operations
• Schwab and/or Pershing experience preferred; specific systems can be taught
• Familiarity with account documentation, money movement, fraud prevention and compliance
• Strong attention to detail and sound judgment
• Clear, professional communication and a client-first attitude
• Proficiency in Microsoft Office, particularly Excel
• CRM or portfolio management system experience, and SIE or Series 65/66, a plus

What We Offer

• Competitive compensation and comprehensive benefits, including health insurance, retirement benefits and paid time off
• A collaborative, team-oriented environment
• Hands-on training and growth opportunities

Additional Requirements

• Full-time, in-office position in Scottsdale, Arizona
• Must be authorized to work in the United States

Laffer Tengler Investments is an equal opportunity employer.