Client Services Associate

spsnorthamerica; East Meadow (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career growth

Learning & development

We recognize talent

Paid time off

Job summary

SPS North America seeks a reliable Client Services Associate to support mailroom operations, print requests, pantry maintenance and general office tasks. You will help maintain inventory and assist with day-to-day office operations at client locations.

Ideal candidates are detail-oriented, with strong organizational skills and a willingness to learn new skills in spreadsheet creation and document preparation while collaborating with the onsite team.

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred.
• Ability to lift and move boxes up to 40 lbs.
• Strong attention to detail and organizational skills.
• Willingness to learn and grow in a team environment.
• Experience with shipping processes (FedEx) is a plus.
• Proficiency with basic office software and ability to learn new systems.

Responsibilities

• Process outgoing shipments and distribute mail.
• Assist with large mailings and shipments.
• Receive and distribute incoming mail and packages.
• Process print and reprographics requests.
• Submit service requests for printers.
• Restock and monitor pantry supplies.
• Maintain inventory records for office supplies.
• Organize office events and setups.
• Support day-to-day office operations with the onsite team.

Skills

Attention to detail

Organizational skills

Communication skills

Teamwork

Willingness to learn

Education

High School Diploma

Tools

Excel

Word

Job description

We are seeking a reliable and detail-oriented Client Services Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation.

Key Responsibilities:

Mailroom Operations:

• Process outgoing shipments, including FedEx and other carriers.
• Assist with large mailings, shipments.
• Receive and distribute incoming mail and packages.

Print Requests/Fleet Management:

• Process print and reprographics requests.
• Check and submit service requests for all printers.

Pantry Maintenance:

• Conduct scheduled pantry sweeps.
• Restock pantry supplies.
• Monitor and order pantry supplies.

General Office Support:

• Assist with organizing office events and setups
• Lift and move boxes weighing up to 40 lbs safely.
• Collaborate with the onsite team to support day‑to‑day office operations.

Supply Management:

• Restock office supplies as needed.
• Maintain inventory records for office supplies.
• Advise office team when and what reordering /replenishment is required in a written format.

Requirements:

• Strong attention to detail and organizational skills
• Ability to lift and move boxes up to 40 lbs.
• Basic knowledge of shipping processes, particularly FedEx (preferred but not required).
• Willingness to learn, grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation.
• A positive attitude and ability to work both independently and contribute as part of a team.

Preferred Skills:

• Familiarity with basic office software, including Excel and Word.
• Previous experience in inventory management, print production, or mailroom operations.
• Good organizational skills, comfortable with paperwork, recording keeping, note taking.

Work Environment:

This role involves physical tasks such as lifting and moving boxes and organizing supplies.

Office-based position with a focus on hands‑on tasks.

Respectful and comfortable working with all levels of management and support staff.

Comfortable and amenable to juggling a variety of tasks, shifting priorities but remaining on track and finishing EOD goals and tasks.

Responsible, dependable and cognizant that a team effort is a group effort. Innate willingness to pitch in and assist where called up and work with different departments and personnel in addition to onsite team.

Qualifications and Education Requirements:

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred.
• Ability to work assigned work hours determined by the manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.
• Required to maintain an overall professional appearance and attitude.
• Adhere to all policies and procedures required.

Physical Demands:

Approximately 50% of the time this position require the below physical demands.

Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.

Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).

Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension.

Ability to lift or move 40 lbs. or greater frequently.

Ability to physically move efficiently between inter-office locations.

Travel: Local travel via foot or public transportation.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:

This posting is for an existing vacancy.

Pay Range

$18 - $18.50 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/tempo