Client Services Administrator

Brown & Brown Insurance; Oregon; Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Paid Time Off

Holidays

Discounts and more

Job summary

Brown & Brown, Inc. is seeking a Client Services Administrator to join our Risk Solutions team remotely. You will support commercial clients by managing certificates of insurance and ID cards, ensuring timely service and clear client communication.

This role emphasizes accuracy, confidentiality, and adherence to policies in a fast-paced environment. Three years of commercial insurance experience is required, along with knowledge of relevant laws and contracts.

Qualifications

• Minimum of three years of experience in commercial insurance.
• Knowledge of insurance legislation and issuance of certificates of insurance and auto ID cards.
• Familiarity with insurance contracts and standard office procedures.

Responsibilities

• Review contracts for certificate of insurance requirements.
• Issue a high volume of certificates of insurance for assigned accounts.
• Issue auto ID cards and workers' compensation posting notices for assigned accounts.
• Use databases with renewal information to support issuance and updates.
• Attend trainings to maintain skills and licensing requirements.
• Maintain confidentiality and follow company procedures.
• Provide administrative support as needed.

Skills

Commercial insurance experience

Attention to detail

Client service mindset

Tools

Database systems

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown's Risk Solutions team is looking for a Client Services Administrator to join the team remotely.This role provides support services to commercial clients, helping foster client satisfaction by establishing realistic expectations, seeking client input, and delivering on time-sensitive service commitments professionally and punctually.

Essential Duties and Functions:

• Review contracts and agreements for certificate of insurance requirements.
• Issue a high volume of certificates of insurance for assigned accounts.
• Issue a high volume of auto ID cards and workers' compensation posting notices for assigned accounts.
• Use various database systems containing relevant renewal information to support the issuance of certificates and auto ID updates.
• Attend training sessions and courses to maintain skills and licensing requirements.
• Maintain an appropriate level of confidentiality.
• Follow company policies and procedures.
• Provide administrative support as needed.
• Perform other duties as assigned.

Qualifications:

• Minimum of three years of experience in commercial insurance.
• Knowledge and understanding of insurance legislation, rules, laws, and other regulations pertaining to the issuance of certificates of insurance and auto identification cards.
• Familiarity with insurance contracts and their provisions.
• Working knowledge of business office practices and procedures.

Pay Range 25 - 27 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be YourselfAs an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".