Client Services Administrative & Support Associate

Windrose Surveying & Land Services, LLC; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical/Dental/Vision Insurance

Company Sponsored Life & Disability

Voluntary Benefits – Accident, CRIT, L

Health Savings Account

401(k) with company match

Paid Holidays

Paid Time Off

Birth childbirth recovery leave

Job summary

Windrose Surveying & Land Services, LLC is seeking an Administrative Assistant in Houston to coordinate inbound inquiries, perform essential data entry, and support the Commercial Land Surveying Department. This role involves office work with standard duties including calls, scheduling, and document preparation.

The position requires a high school diploma or GED with at least 1 year of admin experience and a professional, client-focused approach. Local driving may be required.

Qualifications

• Minimum of high school diploma or GED; associate degree or higher preferred.
• 1+ year of administrative experience in a professional setting.
• Professional and knowledgeable communication; positive client service mindset.
• Ability to balance workload and meet client needs with poise.

Responsibilities

• Answer, screen, or forward calls and schedule appointments.
• Ensure superior client experience through friendly communication.
• Greet visitors and direct them to appropriate destinations.
• Daily data entry for client accounts, proposals, orders, and maintenance.
• Sort and deliver mail and messages; maintain records.
• Prepare memos and other documents; follow company policies.
• Resolve internal/external client issues promptly and professionally.
• Maintain effective relationships with teammates, managers, clients, and vendors.

Skills

Administrative experience

Communication skills

Customer service oriented

Problem-solving

Team player

Education

High school diploma/GED

Associate degree or higher preferred

Tools

Microsoft Office

Cloud-based solutions

Job description

Windrose Surveying & Land Services, LLC is seeking an Administrative Assistant in Houston to coordinate inbound inquiries, perform essential data entry, and support the Commercial Land Surveying Department. This role involves office work with standard duties including calls, scheduling, and document preparation.

The position requires a high school diploma or GED with at least 1 year of admin experience and a professional, client-focused approach. Local driving may be required.