Client Services & Account Manager – Financial Services

The Image Group; Ashland (VA); On-site; USD 45,000 - 47,500; Full time

Job summary

A branding and marketing agency in Holland, OH is seeking a dedicated Client Services Specialist to ensure exceptional support and foster strong client relationships. The ideal candidate will have a robust background in customer service and account management within the financial services sector, alongside experience with tools such as NetSuite. This role requires proactive engagement, communication with clients, and collaboration with internal teams to deliver great results.

Qualifications

• Proven customer service background enhancing relationships with clients.
• Experience in managing multiple client accounts effectively.
• Strong communication and problem-solving skills.

Responsibilities

• Provide exceptional support to clients and address their needs.
• Lead project management activities and keep clients informed.
• Collaborate with team members to ensure great customer experiences.

Skills

Customer service skills

Account management

Client relationship management

Tools

NetSuite

ESP

TIGCommerce

Job description

A branding and marketing agency in Holland, OH is seeking a dedicated Client Services Specialist to ensure exceptional support and foster strong client relationships. The ideal candidate will have a robust background in customer service and account management within the financial services sector, alongside experience with tools such as NetSuite. This role requires proactive engagement, communication with clients, and collaboration with internal teams to deliver great results.