Client Service Associate (Teller) 40 hours - Wheat Ridge, CO

Vectra Bank Colorado; Wheat Ridge (CO); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

HSA/FSA

Paid Training

PTO

Job summary

Vectra Bank Colorado seeks a friendly Client Service Associate (Teller) at the Wheat Ridge branch to deliver top-notch customer service. You’ll handle everyday banking transactions and help clients reach their financial goals through accurate service and cross-selling where appropriate.

Join a community-focused team with day-one benefits and growth opportunities. This role requires strong math skills, attention to detail, and a collaborative approach to serving clients across the bank’s product

Qualifications

• Requires High School Diploma or equivalent and related cashiering, customer service, balancing experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, and banking products.
• Ability to cross-sell bank products based on clients' needs.

Responsibilities

• Process debit and credit transactions accurately while balancing records.
• Assist clients with opening accounts, cards, transfers, and loan payments.
• Resolve client issues or refer to other resources as needed.
• Identify cross-sell opportunities with clients.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Balancing

Cross-selling

Education

High School Diploma or equivalent

Job description

At Vectra Bank, we’re proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship‑driven service to support families, businesses, and the communities we call home.

We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day‑one benefits, ample growth opportunities, and a culture centered on listening, collaboration, and care, Vectra Bank is a place to grow, thrive, and make a meaningful impact. We believe we are Big enough to count and small enough to care.

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, we are dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career.

We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Wheat Ridge branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Looking for individuals available Monday - Saturday

Essential Functions

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell banks opportunities through exploring needs.
• Other duties as assigned.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $20.00– $22.50 hourly depending on job‑related factors such as level of experience and location.