Client Service & Tax Support Specialist

Jackson Hewitt Tax Service Inc.; Rio Rancho (NM); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Opportunity for advancement

Wellness resources

401(k)

401(k) matching

Company parties

Employee discounts

Flexible schedule

Include all health or wellnessBenefits

Corporate discount program

Free tax preparation training and PTIN

Free continuing tax education

Enrolled Agent materials and testing

Discounted Friends and Family tax.

Zusammenfassung

Jackson Hewitt Tax Service Inc. in Rio Rancho, NM is seeking a Client Service Associate to greet clients, confirm appointments, and provide essential support throughout the tax process. You will engage with clients, answer questions, and help ensure a smooth, friendly experience while learning how to prepare taxes.

Ideal candidates bring strong communication skills and comfort working in a fast-paced retail environment. Training, PTIN registration, and ongoing support are provided by the team.

Qualifikationen

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail environment.
• Willingness to learn and grow in a customer-focused role.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.

Aufgaben

• Engage with clients, confirm appointments, follow up with past and potential clients.
• Prepare tax returns, distribute marketing materials, and keep clients engaged during wait times.

Kenntnisse

Communication skills

Customer service

Retail experience

Jobbeschreibung

Jackson Hewitt Tax Service Inc. in Rio Rancho, NM is seeking a Client Service Associate to greet clients, confirm appointments, and provide essential support throughout the tax process. You will engage with clients, answer questions, and help ensure a smooth, friendly experience while learning how to prepare taxes.

Ideal candidates bring strong communication skills and comfort working in a fast-paced retail environment. Training, PTIN registration, and ongoing support are provided by the team.