Client Service Supervisor

Connecthomehealth; Richland Hills (TX); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Paid training

Vision insurance

Job summary

Connecthomehealth is seeking a dedicated individual to manage all operational aspects of private duty nursing services for medically fragile children in Richland Hills, Texas. You will oversee nurse-client relationships, ensure compliance with health regulations, and execute recruitment strategies for quality nursing staff. A high school diploma is required, healthcare experience is preferred, and strong organizational skills are a must. This full-time role offers a salary between $43,000 and $47,000 per year and benefits including health insurance and 401(k) matching.

Qualifications

• High school diploma required; college preferred.
• Health care experience preferred.
• Excellent written and verbal communication skills, bilingual in Spanish is a plus.
• Must be able to handle multiple tasks simultaneously and meet deadlines.
• Strong organizational and time management skills.
• Positive attitude and self-motivated.

Responsibilities

• Support all operational aspects of in-home private duty nursing services.
• Manage nurse-client relationships and schedules.
• Provide leadership and ensure compliance with regulations.
• Facilitate recruitment strategies to hire quality nurses.
• Establish collaborative relationships with clients and office personnel.

Skills

Excellent written and verbal communication skills

Ability to handle multiple tasks simultaneously

Excellent organizational and time management skills

Bilingual in Spanish

Education

High school diploma; college preferred

Health care experience

Job description

Description

Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction.

Job Summary

• Supports all operations aspects of private duty nursing services to medically fragile children.
• Manage and foster nurse and client relationships.
• Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases.
• Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients.
• Execute recruitment strategies to attract, screen, and hire quality nurses.
• Counsel and provide support to field nurses.
• Establish a strong collaborative relationship between office personnel and field nurses.
• Collaborate with the clinical management team to help facilitate coordination of care.
• Ensure compliance with all federal, state, and local laws and regulations.
• Establish and cultivate relationships with clients.

Qualifications/Educational Requirements

• High school diploma; college preferred.
• Health care experience preferred.
• Excellent written and verbal communication skills. Being bilingual in Spanish is a plus.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Excellent organizational and time management skills.
• Positive attitude and self-motivated.

Connect Pediatrics is an equal opportunity employer.

Job Type

Full-time

Salary

$43,000.00 - $47,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Language

• English (Required)

Work Location

In person