Client Service Specialist - Peoria, AZ

Addison Group; Peoria (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly half-day Fridays

Employer-paid medical, dental, vision

5% 401(k) match

Roth 401(k) option

PTO and sick time

Professional work environment

Career growth potential

Long-term stability

Employee ownership culture

Job summary

Addison Group is hiring a Client Service Specialist for our client in Peoria, AZ. This role serves as the primary point of contact for clients and visitors while supporting daily office operations.

The ideal candidate has 5+ years of front-office or office management experience, professional communication, and the ability to manage multiple priorities independently. This is an on-site role in Peoria, AZ.

Qualifications

• 5+ years of experience in reception, front-office administration, office management or a similar professional environment.
• Strong proficiency with Microsoft Office applications.
• Experience working in professional services, financial services, or a similar client-facing environment is preferred.

Responsibilities

• Serve as the first point of contact for clients, visitors, and incoming callers, ensuring a professional and welcoming experience.
• Manage incoming phone calls and route inquiries to the appropriate team members.
• Assist clients with routine administrative questions and requests.
• Handle incoming and outgoing mail, deliveries, and packages.
• Monitor and maintain office supply inventory and assist with ordering as needed.
• Provide general administrative support, including filing, copying, scanning, and other clerical tasks.
• Keep reception, conference rooms, and shared office areas neat, organized, and client-ready.
• Enter and maintain accurate client and administrative information within the company’s CRM/database.
• Help support the overall organization and smooth operation of the office.
• Assist with occasional evening client events and presentations as needed.

Skills

Front-office experience

Office administration

Time management

Communication skills

Independent worker

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Salesforce

Job description

Addison Group is hiring a Client Service Specialist for our client in Peoria, AZ. This role serves as the primary point of contact for clients and visitors while supporting daily office operations.

The ideal candidate has 5+ years of front-office or office management experience, professional communication, and the ability to manage multiple priorities independently. This is an on-site role in Peoria, AZ.