Client Service Specialist I

Terracon; United States; On-site; USD 41,000 - 59,000; Full time

Job summary

An established industry player is seeking a Client Service Specialist I to manage Stage1 projects effectively. The role involves coordinating project staff, preparing proposals, and ensuring compliance with safety standards. This entry-level position offers a chance to grow within a dynamic environment, where your contributions will directly impact project success. Join a team that values collaboration and employee ownership, and take the first step in your career with a company dedicated to solving engineering challenges across the nation.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Education Reimbursement

Bonus Programs

Qualifications

• Manage all aspects of Stage1 projects to ensure timely completion.
• Assist with client communications and project tracking.

Responsibilities

• Prepare simple Stage1 proposals and assist with project closeout.
• Coordinate project staff to meet targets and milestones.

Skills

Project Management

Client Communication

Proposal Preparation

Safety Compliance

Education

High School Diploma

Job description

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General Responsibilities:

Manage all aspects of a Stage1 project to ensure that it is safely completed on time and within scope and budget. Responsible for completing the Stage1 project as per its contracted scope; monitor progress and performance against the project plan. Conducts meetings and prepares reports to communicate the status of the project-to-project team and client. Set priorities, assign tasks, and coordinate project staff to meet project targets and milestones. Coordinates effort with Authorized Project Reviewer (APR) to make sure that APR has opportunity to engage throughout the project, particularly at critical junctures. Is involved with approving invoices, preparing change orders, and collections. Is involved with LifeCycle Management tracking the project after Stage1 transitions to traditional services.

Job Description

General Responsibilities:

Manage all aspects of a Stage1 project to ensure that it is safely completed on time and within scope and budget. Responsible for completing the Stage1 project as per its contracted scope; monitor progress and performance against the project plan. Conducts meetings and prepares reports to communicate the status of the project-to-project team and client. Set priorities, assign tasks, and coordinate project staff to meet project targets and milestones. Coordinates effort with Authorized Project Reviewer (APR) to make sure that APR has opportunity to engage throughout the project, particularly at critical junctures. Is involved with approving invoices, preparing change orders, and collections. Is involved with LifeCycle Management tracking the project after Stage1 transitions to traditional services.

Essential Roles And Responsibilities

• Prepare simple Stage1 proposals.
• Assist with preparing sections of Stage1 proposals.
• Assist with coordination of local offices to ensure Stage1 project is staffed appropriately.
• Assist with project closeout and invoicing.
• Assist with client communications.
• Assist with project tracking.
• Request and submit project documents to clients.
• Participate in client communication.
• Assist with LifeCycle Management.
• Ability to obtain Terracon Project Manager course within 6 months of hire.
• Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
• Maintain quality standards on all projects.
• Performs additional duties as assigned.
  
  

Requirements:

• High school diploma or equivalent.
• Valid driver’s license with acceptable violation history.
  
  

The salary range for this position is provided in compliance with all local/state regulations. Terracon considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, work location, education/ training, key skills as well as market and business considerations when extending an offer. Terracon reserves the right to pay more or less than the posted range below.

$41,600 - $58,240 annually

About Terracon

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.

EEO Statement

Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Civil Engineering

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