Client Service Specialist I

Aon; Hyde Park Township (IL); Remote; USD 40,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Client Service Specialist I, where you'll be an integral part of a dedicated team in the risk management sector. This fully remote role offers you the chance to enhance your skills while providing exceptional service to clients. You'll handle policy requests, manage data, and communicate effectively with clients, all while enjoying a supportive work environment. With a commitment to diversity and inclusion, this innovative firm ensures you can thrive both personally and professionally. Embrace the opportunity to grow within a culture that values your contributions and encourages your wellbeing.

Benefits

401(k) savings plan with employer contributions

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off including 12 paid holidays

Tuition assistance

Commuter benefits

Employee assistance program

Short-term disability insurance

Long-term disability insurance

Adoption assistance

Qualifications

• Experience in data management and client communication.
• Ability to interpret client requirements and manage data effectively.

Responsibilities

• Process certificate/policy requests and manage client policies.
• Shift between priorities while maintaining productivity.

Skills

Interpreting client requirements documents

Data management experience

Data Entry experience

Strong communication skills

Proficiency in Microsoft Office Suite

Ability to work PST hours

Education

College degree preferred

High School Diploma/GED

Tools

Excel

Proprietary Aon systems

Job description

Aon is looking for a Client Service Specialist I

As a Client Service Specialist you will contribute to the success of our industry-leading PEO team. Not only will you become a valued team member, but you will also grow your skills with a revered company in the risk management industry. This is a 100% remote role with the working hours is PST.

Job Responsibilities:

• Process certificate/ policy requests
• Act as day-to-day subject matter expert on client policies
• Data management
• Ability to shift between priorities, as needed, throughout the workday while maintaining an established level of productivity using time-management techniques
• Ability to work PST hours

Skills and experience that will lead to success:

• Interpreting client requirements documents
• Data management experience

• Skilled with data management. Ability to work with data in Excel and proprietary Aon systems

• Data Entry experience
• Property and casualty license preferred, or required within 90 days of hire

• Strong communication skills
• Ability to communicate well with clients

• Proficiency in Microsoft Office Suite
• Prior experience in the insurance industry will be helpful

Education:

• College degree preferred or High School Diploma/GED

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position is $40,000 to $45,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

We Offer You

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

#li-am4

2553674