Client Service Specialist

Paul Hastings; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Flexible Spending Accounts

10 Paid Holidays and Generous PTO

Professional Development Programs

Job summary

Paul Hastings is seeking a Client Service Specialist located in Atlanta. This role requires detail-oriented individuals capable of providing administrative support to legal teams. Key responsibilities include managing calendars, drafting documents, and facilitating communications.

The ideal candidate will have over 4 years of experience in a similar role, strong communication skills, and proficiency in MS Office. A collaborative work environment and comprehensive benefits are offered.

Qualifications

• At least 4+ years’ experience supporting attorneys or C-level executives.

Responsibilities

• Maintain a consistent presence to facilitate collaboration.
• Support a team of attorneys with daily tasks.
• Manage complex calendars and handle communications.
• Draft, edit, and proofread documents and reports.
• Assist with team events and maintain files.

Skills

Detail-oriented

Strong communication skills

Interpersonal skills

Time management

Proficient in MS Office

Ability to handle confidential information

Education

Bachelor’s Degree (preferred)

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

Overview

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world\'s top financial institutions and Fortune Global 500 companies. With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us. As one of the world\'s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.

Job Title

Client Service Specialist

Location

Atlanta

Regular/Temporary

Regular

Summary

We have an opening for a Client Service Specialist. The Client Service Specialist performs administrative duties in support of their department. This role will offer an opportunity to work with the leading legal team servicing the digital asset and blockchain industry. The ideal candidate is proactive, efficient, and capable of working independently. You should be detail-oriented and able to adapt to shifting client needs.

Responsibilities

• Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support to the practice;
• Support a team of attorneys and administrative professionals with daily tasks;
• Provide administrative support that may include time entry, expense reimbursements, presentations, meeting coordination, and travel arrangements;
• Manage multiple complex calendars;
• Manage billing and track account receivable;
• Handle incoming communications through email, phone calls, and texts;
• Draft, edit, and proofread documents, presentations, and reports as needed;
• Facilitate communications between stakeholders internally and externally;
• Conduct research and compile information regarding projects and initiatives;
• Assist with planning and coordinating team events;
• Liaise with internal resources to complete projects and tasks;
• Maintain electronic and hard copy files, arrange document reproduction, scan and save documents into document management system;
• Perform data entry in various databases and applications; proofread and edit entries as appropriate;
• Work overtime as required; and
• Handle additional related projects as assigned.

Proficiencies

• Must be detail-oriented;
• Strong communication skills – both verbal and written;
• Strong interpersonal skills and ability to interact professionally with internal and external stakeholders;
• Proficient in handling highly sensitive and confidential communications;
• Excellent time management skills with attention to detail and organization;
• Proactive and adaptable to changing priorities and deadlines;
• Ability to work independently and manage multiple priorities without direct supervision;
• Advanced proficiency in rules of English grammar, spelling and punctuation;
• Fundamental proficiency with Firm billing systems and practices;
• Fundamental proficiency in MS Word, and document editing/comparison applications;
• Fundamental proficiency in MS Outlook and web-based conference call/web-sharing applications;
• Fundamental proficiency in MS Excel and spreadsheet/database applications;
• Fundamental proficiency in MS PowerPoint and presentation applications; and
• Fundamental proficiency in the operation of office equipment, such as copiers, scanners.

Qualifications

• Bachelor’s Degree (preferred);
• At least 4+ years’ experience supporting attorneys or C-level executives.

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

Eligible employees can participate in the Firm’s comprehensive benefits program, which include the following:

• Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability
• Flexible Spending Accounts and Health Savings Account
• Healthcare Concierge and Advocacy
• Lifestyle Spending Account
• Voluntary 401(k) Plan and Profit Sharing
• 10 Paid Holidays per year and a generous PTO Program
• Family Support including Paid Parental Leave, Fertility Benefits, Breast Milk Shipping, Back-up Child Care, Elder Care, and Tutoring
• Wellbeing programs (Employee Assistance Program, Relationship Support, Mental Health, Menopause and Midlife Health and Well-Being Events)
• Retirement Plan Consulting
• Anniversary Bonus Program
• Professional Development Programs
• Transportation and Commuter Benefits
• International Travel Insurance
• Critical Illness, Hospital Indemnity and Accident Insurance
• Auto/Home/Pet Insurance
• Prepaid Legal Insurance
• Employee Discounts
• And More!

The Firm fosters an open and inclusive work environment that enables us to provide clients with the innovative thinking of teams rich in talent, experience and creativity. We regularly host programs intended to increase cultural competencies and address key topics related to community, opportunity and inclusion. Learn more about our Global Inclusion initiatives here: Global Inclusion

Paul Hastings is an equal opportunity employer. Pursuant to applicable local law, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the relevant fair chance ordinance.