Client Service Representative (PART TIME)

Pet Services of Washington, P.S.; West Hartford (CT); Vor Ort; USD 25.000 - 30.000; Teilzeit

Benefits dieser Stelle

Medical, dental, vision

Paid vacation/sick days

401(k)

Employee pet discounts

Zusammenfassung

VCA Veterinary Specialists of CT is seeking a personable Client Service Representative for a PART TIME role in Connecticut. The position involves greeting clients, scheduling appointments, handling payments, and guiding pet owners on non-medical care while supporting hospital operations.

The role emphasizes customer service excellence, clear communication, and teamwork in a busy veterinary setting, with shift differentials available and a compensation range of $18-$22 per hour depending on

Aufgaben

• Greeting visitors and guiding clients and their pets to exam rooms
• Answering telephones and scheduling/confirming appointments
• Placing outbound calls for follow-ups and contacting prospective clients
• Presenting and explaining fees and processing payments
• Recommending and obtaining products and services, including prescriptions
• Educating clients on general animal husbandry and non-medical pet care
• Managing medical records, charts, reports and correspondence
• Ensuring the facility is neat and clean at all times

Jobbeschreibung

Client Service Representative (PART TIME)

We are seeking an experienced, personable "service extraordinaire" to join our team as a Client Service Representative.

Job Type : PART TIME

Pay Range : $18-$22 depending on experience

Shift Differentials Available

Why We Need You:

As the face of VCA Veterinary Specialists of CT, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

The Client Service Representative is the foundation around which the hospital operates and is responsible for:

• greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

Benefits:

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.