Client Service Representative (CSR) - Saks

Brobston Group; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Christian Dior Couture in Boston seeks a Client Service Representative to manage day-to-day boutique operations, oversee the POS system, Aftersales, phone communications, cash integrity, inventory control and loss prevention while supporting boutique management.

The role requires 3+ years in luxury retail cashiering, willingness to work full-time including nights, weekends and holidays, and strong interpersonal and organizational skills to deliver exceptional client experiences.

Qualifications

• 3+ years of retail cashiering experience with luxury background preferred.
• Ability to work a full-time schedule including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization and follow-through skills.
• Physical ability to stand for extended periods and lift/move merchandise and fixtures.

Job description

JOB PURPOSE:

Working with the Boutique Management, the Client Service Representative is responsible for the day-to-day management of the Client Service functions of the Boutique. Responsibilities include overseeing the POS System, Aftersales, Phone Communication, Cash Integrity, Inventory Control, Loss Prevention, Client Service and assisting in management of all areas of Boutique operations as needed.

REQUIREMENTS:

• 3+ years of retail cashiering experience, with a luxury background preferred.
• Ability to work a full-time schedule including varies hours / days including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization and follow-through skills.
• Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
• Willingness to adhere to all company policies, procedures, regulations, and standards

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "métiers d'art". Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.