Client Service Representative (CSR) - Neiman Marcus

Brobston Group; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Brobston Group boutique in Chicago seeks a Client Service Representative to manage day-to-day client services in partnership with boutique management. You will support boutique operations, ensure cash integrity, and help maintain inventory control.

You will oversee the point-of-sale system, handle aftersales communications, and assist with other areas of boutique operations as needed. The role requires strong interpersonal and organizational skills and a willingness to follow policies and

Qualifications

• Experience in retail cashiering and luxury settings preferred.
• Strong interpersonal and communication abilities.
• Ability to work full-time with nights, weekends and holidays.
• Capacity to stand for long periods and move merchandise.
• Willingness to follow company policies and standards.

Responsibilities

• Oversee the point-of-sale system and aftersales communications.
• Support cash integrity, inventory control, and loss prevention.
• Deliver client service and assist with other boutique operations as needed.

Skills

Interpersonal skills

Communication

Organization

Follow-through

Job description

Summary

The Client Service Representative manages the boutique's day-to-day client service functions in partnership with boutique management. The role supports boutique operations, cash integrity, inventory control, and loss prevention.

Responsibilities

• Oversee the point-of-sale system, aftersales service, and phone communications.
• Support cash integrity, inventory control, and loss prevention.
• Deliver client service and assist with other areas of boutique operations as needed.

Requirements

• At least 3 years of retail cashiering experience; luxury experience preferred.
• Ability to work a full-time schedule with varied hours, including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization, and follow-through skills.
• Ability to stand for extended periods and move merchandise and fixtures, including lifting boxes.
• Willingness to follow company policies, procedures, regulations, and standards.