Client Service Representative

Centralveterinary; Mattos (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k plan

Employee pet insurance

Uniforms

Continuing education allowance

Job summary

Central Veterinary Hospital in Fremont, CA, is hiring two full-time Client Service Representatives for day shifts. Earn $20–$25 per hour with benefits and growth opportunities. Responsibilities include front desk duties, rooming patients, client communication, and medical records management.

Compassion, teamwork, and a customer-service mindset are key in a busy veterinary hospital environment. Applicants should have 1–2 years in customer service or a client-focused role; high school diploma or

Qualifications

• 1-2 years of experience in a customer service and/or client-focused setting; veterinary or medical setting preferred.
• High school diploma or equivalent required.

Responsibilities

• General front desk duties: greeting clients, booking appointments, etc.
• Rooming patients and taking a brief history.
• Client communication.
• Managing phone lines.
• Cleaning and disinfecting the hospital.
• Carrying out tasks as requested by the veterinarian.
• Medical records management.

Skills

Customer service

Front desk

Teamwork

Communication

Education

High school diploma

Job description

Animal Lovers: Grow your veterinary career today!

Central Veterinary Hospital is a well-established veterinary general practice located in Fremont. We are searching for two full-time Client Service Representatives to join our team in Fremont, CA! We’re offering an hourly rate of $20 - 25/h based on experience, along with training/career growth potential and comprehensive benefits. Schedule: Monday-Friday from 9:30am-6:00pm or 10:30am-7:00pm.

We are looking for compassionate, motivated team players committed to excellent client service and interested in the field. This is a great opportunity for individuals who are eager to learn and ready to kickstart their veterinary careers!

You’d be a great fit if you:

• Are comfortable around cats and dogs
• Are comfortable being on your feet for extended periods of time
• Strive to provide each client with compassion and care
• Are team-oriented with a strong work ethic
• Have at least a High school diploma or equivalent.
• Have 1-2 years of experience in a customer service and/or client-focused setting. Veterinary or medical setting preferred.

Your primary responsibilities:

• General front desk duties: greeting clients, booking appointments, etc.
• Rooming patients and taking a brief history
• Client communication
• Managing phone lines
• Cleaning and disinfecting the hospital
• Carrying out tasks as requested by the veterinarian
• Medical records management

About our Veterinary General Practice:

Since 1959, Central Veterinary Hospital has strived to bring excellent medicine and surgery as well as a gentle, compassionate touch to the pets entrusted to us. The hospital was founded under the leadership of Dr. W. S. Bentham, which later continued under his son, the late Dr. W. H. Bentham. Today, we keep many of the same goals and expectations of the founders in mind as we service the Fremont community. We believe that quality medicine is best achieved when a family mindset fosters our expectations of service for our clients and team. We’re a great team that works hard and has fun doing what we love!

Benefits:

We offer a variety of benefits including paid time off, a health insurance package, a 401k plan, an employee pet insurance plan, uniforms, and a generous continuing education allowance. We have a strong commitment to personal and professional development.