Client Service Representative

Centralveterinary; Fremont (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k

Employee pet insurance

Uniforms

Continuing education allowance

Job summary

Central Veterinary Hospital in Fremont, CA seeks a full-time Client Service Representative to greet clients, book appointments, and support daily front-desk operations.

You will room patients, take histories, manage phone lines, and coordinate with the veterinary team while ensuring compassionate client interactions.

Preferred candidates have 1–2 years in customer service, are comfortable around pets, and can stand for long periods; benefits include health coverage, 401k, PTO, and pet insurance.

Qualifications

• 1–2 years of experience in a customer service or client-focused setting.
• Veterinary or medical setting preferred.
• Comfortable around cats and dogs.
• Able to stand for extended periods.

Responsibilities

• General front desk duties: greeting clients, booking appointments, etc.
• Rooming patients and taking a brief history
• Client communication
• Managing phone lines
• Cleaning and disinfecting the hospital
• Carrying out tasks as requested by the veterinarian
• Medical records management

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Animal Lovers: Grow your veterinary career today!

Central Veterinary Hospital is a well-established veterinary general practice located in Fremont. We are searching for a full-time Client Service Representatives to join our team in Fremont, CA! We’re offering an hourly rate of $20 - 25/h based on experience, along with training/career growth potential and comprehensive benefits.

Schedule

Monday-Friday from 10:30am-7:00pm

We are looking for a compassionate, motivated team player committed to excellent client service and interested in the field. This is a great opportunity for an individual who is eager to learn and ready to kickstart their veterinary career!

You’d be a great fit if you:

• Are comfortable around cats and dogs
• Are comfortable being on your feet for extended periods of time
• Strive to provide each client with compassion and care
• Are team-oriented with a strong work ethic
• Have at least a High school diploma or equivalent.
• Have 1-2 years of experience in a customer service and/or client-focused setting. Veterinary or medical setting preferred.

Your primary responsibilities

• General front desk duties: greeting clients, booking appointments, etc.
• Rooming patients and taking a brief history
• Client communication
• Managing phone lines
• Cleaning and disinfecting the hospital
• Carrying out tasks as requested by the veterinarian
• Medical records management

About our Veterinary General Practice

Since 1959, Central Veterinary Hospital has strived to bring excellent medicine and surgery as well as a gentle, compassionate touch to the pets entrusted to us. The hospital was founded under the leadership of Dr. W. S. Bentham, which later continued under his son, the late Dr. W. H. Bentham. Today, we keep many of the same goals and expectations of the founders in mind as we service the Fremont community. We believe that quality medicine is best achieved when a family mindset fosters our expectations of service for our clients and team. We’re a great team that works hard and has fun doing what we love!

Benefits

• paid time off
• a health insurance package
• a 401k plan
• an employee pet insurance plan
• uniforms
• a generous continuing education allowance

We have a strong commitment to personal and professional development.

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