Client Service & Operations Associate - Path to Advisor

Wall Street Alliance Group; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Dental and vision coverage

Paid time off

Career growth into Operations Manager或

Job summary

Wall Street Alliance Group in New York seeks an experienced Operations Servicing specialist to support our financial advisors from new account openings through ongoing account servicing, reporting, and compliance recordkeeping.

Key duties include opening accounts in Wealthscape, routing documents via DocuSign, managing transfers, CIP/KYC, CRM data, fees billing, and maintaining strong client service and regulatory standards.

Qualifications

• 3+ years of operations or client service experience supporting financial advisors.
• Hands-on experience with Fidelity/NFS Wealthscape strongly preferred.
• Proficiency with CRM and portfolio accounting/reporting systems; strong Excel skills.
• High attention to detail with the ability to manage multiple time-sensitive requests.
• Clear written and verbal communication with clients, advisors, and custodian service teams.
• Bachelor's degree preferred.
• Series 7 and Series 66 licenses are a major plus.

Responsibilities

• Open new accounts in Wealthscape — individual, joint, trust, entity, IRA, Roth, inherited IRA, and 529 registrations.
• Route documents through eSignature and track envelope status to completion.
• Review submissions for NIGO items and ensure Wealthscape requirements are met.
• Initiate and monitor ACATS transfers; track funding and notify advisors of delays.
• Verify CIP/KYC documents and establish client records in the CRM.
• Enroll clients in Wealthscape Investor, eDelivery, checkwriting, and debit card features.
• Process address, beneficiary, registration, and standing instruction updates.
• Set up money movement: EFT/ACH, wires, journals; handle Roth conversions and rollovers.
• Maintain books and records; support compliance reviews and disclosures.
• Build CRM workflows and document standard operating procedures; liaise with Fidelity teams.

Skills

Operations experience

CRM proficiency

Excel skills

Client service

Communication skills

Education

Bachelor's degree preferred

Tools

Wealthscape

CRM systems

Job description

Wall Street Alliance Group in New York seeks an experienced Operations Servicing specialist to support our financial advisors from new account openings through ongoing account servicing, reporting, and compliance recordkeeping.

Key duties include opening accounts in Wealthscape, routing documents via DocuSign, managing transfers, CIP/KYC, CRM data, fees billing, and maintaining strong client service and regulatory standards.