Client Service Manager

LVI Associates; San Francisco (CA); Hybrid; USD 180,000 - 280,000; Full time

Job summary

LVI Associates in Northern California seeks a senior leader to guide and grow a mature municipal water and wastewater practice across the region. You will inherit an established portfolio, strengthen client relationships, and shape strategy with regional leadership.

This hybrid role blends client leadership, business development, and project execution, offering visibility across public-sector accounts, major pursuits, and cross‑disciplinary teams.

Qualifications

• 15+ years of experience in water, wastewater, environmental, or municipal infrastructure consulting.
• Proven ability to manage key client relationships and develop consulting opportunities with public-sector clients.
• Bachelor's degree in Civil/Environmental/Chemical Engineering; PE license preferred.

Responsibilities

• Serve as a trusted advisor to municipal water and wastewater clients throughout Northern California.
• Lead client engagement and account growth strategies across an established portfolio.
• Maintain and strengthen relationships cultivated over decades.
• Drive business development efforts and identify opportunities for strategic expansion.
• Lead major pursuits, proposals, and presentations.
• Collaborate with technical and operations leaders to deliver exceptional client outcomes.
• Mentor project managers and emerging leaders within the practice.
• Represent the organization at industry events, conferences, and professional organizations.
• Help define the long-term market strategy for the region.

Skills

Leadership

Business development

Client relationship management

Project delivery

Strategic planning

Education

Bachelor's degree in Civil Engineering, Environmental Engineering, or Chemical Engineering

Job description

Northern California | Hybrid Leadership Role

An established engineering and environmental consulting practice is seeking a senior leader to guide and grow a highly successful municipal water and wastewater business across Northern California.

This is a unique opportunity to inherit a mature, revenue-generating portfolio with deep client relationships built over decades. The right individual will step into a visible leadership role, serving as a trusted advisor to municipal clients while helping shape the next chapter of growth for an already respected regional practice.

Why This Opportunity Stands Out

Unlike many leadership roles that require building a client base from the ground up, this position offers the opportunity to take stewardship of an existing portfolio generating more than $10 million in annual revenue.

You will inherit long-standing client relationships, lead strategic growth efforts throughout the Bay Area, and become one of the most visible voices representing the firm's water and wastewater practice in Northern California. This role is ideal for someone who enjoys the intersection of client leadership, business development, strategy, and project execution.

What You'll Be Doing

• Serve as a trusted advisor to municipal water and wastewater clients throughout Northern California.
• Lead client engagement and account growth strategies across an established portfolio.
• Maintain and strengthen relationships that have been cultivated over multiple decades.
• Drive business development efforts and identify opportunities for strategic expansion.
• Lead major pursuits, proposals, and presentations.
• Collaborate with technical and operations leaders to deliver exceptional client outcomes.
• Mentor project managers and emerging leaders within the practice.
• Represent the organization at industry events, conferences, and professional organizations.
• Help define the long-term market strategy for the region.

What We're Looking For

• 15+ years of experience in water, wastewater, environmental, or municipal infrastructure consulting.
• Demonstrated success managing key client relationships.
• Experience developing and winning consulting opportunities with public-sector clients.
• Strong understanding of the Northern California municipal market.
• Proven leadership experience overseeing project teams and client portfolios.
• Ability to balance business development, client management, and project delivery responsibilities.
• Bachelor's degree in Civil Engineering, Environmental Engineering, Chemical Engineering, or a related discipline.
• PE license preferred.