Client Service Lead - International Private Banking (Honolulu)

Central Pacific Bank; Honolulu (HI); On-site; USD 54,000 - 73,000; Full time

Job summary

Central Pacific Bank is seeking a Client Service Supervisor for International Private Banking in Honolulu, HI. The role oversees the ICB Client Service team, supports officers, and ensures efficient operations and exceptional customer experience.

The position emphasizes compliance with legal guidelines, resource planning, and coordination with internal/external customers while aligning with the bank's core values and service standards.

Qualifications

• High School Diploma or GED equivalency required.
• 4+ years of work experience as a corporate administrative assistant.
• 3+ years of experience as a Team Lead or 2+ years of Supervisor experience.
• Must be able to perform light physical work and handle office tasks.

Responsibilities

• Oversees International Corporate Banking (ICB) Client Service team and supports officers.
• Provides deposit balance daily and various operational reports.
• Handles transactions such as wire/funds transfers and account maintenance.
• Addresses internal audit findings and assists new hire process.

Skills

Active Listening

Oral and Written Communication

Action and Solution Oriented

Thoroughness

Education

High School Diploma or GED equivalency

Job description

Central Pacific Bank is seeking a Client Service Supervisor for International Private Banking in Honolulu, HI. The role oversees the ICB Client Service team, supports officers, and ensures efficient operations and exceptional customer experience.

The position emphasizes compliance with legal guidelines, resource planning, and coordination with internal/external customers while aligning with the bank's core values and service standards.