Client Service Coordinator - 000791

Banfield Pet Hospital; Everett (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

An established industry player is seeking a Client Service Coordinator to enhance client and pet experiences. This pivotal role involves managing client flow, ensuring effective communication, and fostering a welcoming environment. Join a dedicated team that values both pets and their owners, and be part of a network that prioritizes quality care and customer satisfaction. If you have a passion for animals and excellent interpersonal skills, this position offers a fulfilling opportunity to make a difference in the lives of pets and their families.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the productivity of the veterinary medical team.
• Ensure clear communication with associates and clients.
• Coordinate the care of clients and pets in a welcoming and efficient manner.

Job description

Client Service Coordinator

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

We’re more than just a hospital. We’re an entire network of locations, serving pet lovers around the country — and guided by dedicated teams inside our headquarters.