Client Service & Compliance Associate

Wellesley Asset Management, Inc.; Portsmouth (NH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Very Competitive salary

Benefits

Job summary

Wellesley Asset Management, Inc. in Portsmouth, NH, seeks a detail-oriented Client Service professional to support private client and institutional sales teams. You will handle onboarding, client inquiries, and reporting, working closely with trading, compliance, and finance.

The role requires a four-year degree and 2–3 years of client service experience in asset management or custody. Strong Excel/PowerPoint skills and the ability to multi-task in a fast-paced environment are essential.

Qualifications

• Four-year college degree required.
• 2–3 years’ experience in Client Service for an asset manager, RIA, or custodian preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Client Onboarding – open new client accounts and oversee asset transfers with advisory and trading teams.
• Direct Client Servicing – interact daily with clients by phone and email handling transactions and requests.
• Client Reports – prepare statements and detailed portfolio analyses for meetings with clients and prospects.
• Account Maintenance – collaborate with finance for billing and reporting; coordinate with investment teams and compliance.
• Other duties include compliance testing, ethics administration, and review of materials and procedures.

Skills

Client service

Microsoft Excel

PowerPoint

Communication

Multitasking

Education

Bachelor's degree

Tools

Salesforce

Tamarac

Job description

Wellesley Asset Management, Inc. is a growing Registered Investment Advisory (RIA) firm serving private clients, other RIAs, broker-dealers, institutional clients, and investment professionals. Since 1991, we have specialized in managing convertible bond portfolios.

WAM’s client services team supports the firm’s private client and institutional sales groups and provides all clients with critical transaction-based and other services. We are seeking a professional who is detail-oriented, proactive, and comfortable working in a fast-paced environment with exposure to both internal teams and external clients.

This is a client-interactive position with a wide variety of duties, including:

• Client Onboarding – work with advisors of both the private client group and institutional sales group to open new client accounts and oversee the asset transfer process, and work with the trading team to effect client transactions.
• Direct Client Servicing – interact daily with clients by phone and email, assisting in a wide variety of client transactions and requests.
• Client Reports – prepare client statements; produce detailed portfolio reports, presentations, and analyses for meetings with clients and prospects.
• Account Maintenance – work alongside the finance team to ensure accurate billing and reporting; collaborate with investment teams and compliance on client-related needs.
• Other responsibilities include assisting with compliance testing, Code of Ethics administration, service provider oversight, review of marketing materials, review/maintenance of policies and procedures and mutual fund board reporting.

Desired Skills and Experience:

• Four-year college degree required.
• 2-3 years’ experience in Client Service for an asset manager, RIA, or custodian preferred.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Thorough knowledge of Microsoft Excel, Word, and PowerPoint.
• Knowledge of Salesforce helpful but not required.
• Knowledge of Tamarac helpful but not required.
• Ability to work independently and in a team-based environment.

We Offer:

• Very Competitive salary with benefits
• The opportunity to work with bright and talented people

If you are looking for an opportunity to work with bright and motivated colleagues in a challenging and fast-paced environment, then this could be the position for you. Wellesley Asset Management, Inc. will supply you with all the tools you need for success. You need only to bring your experience and enthusiasm to deliver to our clients the highest level of client service.

We are located at 100 Market Street, Portsmouth, NH. The environment at Wellesley Asset Management, Inc. is friendly and professional.

All Wellesley Asset Management, Inc. employees must pass a thorough background check.