Client Service Associate/Vice President

Magnitude Capital, LLC; New York (NY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Fully covered health insurance

401(k) match

Fertility services reimbursement

Tuition reimbursement

Parental leave

Job summary

Magnitude Capital, LLC is seeking a client service professional to lead cross-functional responses to RFIs and RFPs, improve internal processes, assist with investor reporting, and provide additional investor relations support.

You will develop collateral, manage projects, analyze data for reporting, and coordinate with investors, prospects, and service providers. The role blends hands-on production with process optimization in a hybrid NYC-area environment.

Qualifications

• 5–8 years of relevant experience in a client service role managing RFI/RFP processes.
• Resourcefulness in shaping and improving processes.
• Strong project management and organizational skills.
• Confident and concise communication, both written and verbal.
• Strong sense of ownership and accountability.
• Growth mindset, with a desire for ongoing feedback to improve.
• Advanced Microsoft Office skills.
• Experience in buyside firms or hedge funds/PE preferred.
• Experience with AI, RFP software (Responsive), and/or reporting software (Power BI) preferred.

Responsibilities

• Develop and refine collateral materials including RFIs/RFPs, investor presentations, fact sheets, and other investor-facing materials.
• Enhance processes to streamline material production.
• Review incoming investor requests and project manage internal and external groups to ensure timely completion.
• Assist with data analysis and visualization for inclusion in investor reporting and RFIs.
• Respond to ad hoc investor inquiries and provide investor relations support with the Investor Relations team.
• Liaise with prospects, investors, and service providers to facilitate investor servicing.

Skills

Project management

Communication

Ownership

Organizational skills

Growth mindset

Tools

Power BI

Responsive

Job description

Magnitude Capital, a dynamic alternative investment firm, is seeking a talented and thoughtful client service professional. In this role, you will be a fundamental part of our work leading cross-functional responses to RFIs and RFPs, implementing and enhancing internal processes, assisting with investor reporting, and providing additional investor relations support.

What you will do:

• Develop and refine various collateral materials, including RFIs and RFPs, investor presentations, fact sheets, and other investor-facing materials
• Enhance processes to streamline material production
• Review incoming investor requests and project manage both internal and external groups to ensure timely completion
• Assist with data analysis and visualization for inclusion in investor reporting and RFIs
• Respond to ad hoc investor inquiries and provide additional investor relations support, working in close coordination with the Investor Relations team
• Liaise with prospects, investors, and service providers to facilitate investor servicing

What you have:

• 5 - 8 years of relevant experience in a client service role managing RFI/RFP processes
• Resourcefulness in shaping and improving processes
• Strong project management and organizational skills
• Confident and concise communication, both written and verbal
• Strong sense of ownership and accountability
• Growth mindset, with a desire for ongoing feedback to improve
• Advanced Microsoft Office skills
• Experience working in buyside firms or a strong desire to learn about the industry (e.g., hedge funds, PE funds) is preferred
• Working experience with AI, RFP software (e.g., Responsive), and/or reporting software (e.g., Power BI) is preferred

What we do:

The firm was founded in 2002 by senior hedge fund professionals and has become a top industry performer serving a diverse and growing institutional client base. We are a team focused on building a world-class investment company through discipline, analytical rigor, and a results-oriented mindset.

What we offer:

• Highly competitive total compensation
• Benefits package - fully covered health insurance, generous 401(k) match, fertility services reimbursement program, tuition reimbursement program, parental leave, and more
• Hybrid work schedule - Tuesday-Thursday in the office each week
• Work that matters - work with a small team and have a big impact
• Flexible work attire - no formal dress code
• Quality food - catered meals from some of the best restaurants in NYC and fully stocked kitchen
• Great teammates - people with discipline, creativity, intellectual curiosity, and a sense of humor
• Exciting culture - analytical, open, collaborative, and collegial

Compensation: The budgeted salary range starts at $130,000-$150,000. Actual pay will be adjusted based on experience. Total compensation will include salary, performance-based bonus, and full benefits. Total package will be commensurate with qualifications and experience and will be highly competitive relative to market.

Magnitude Capital, LLC is an equal opportunity employer. We are committed to fair hiring and promotion practices, as employee diversity will only benefit our team-based approach. We welcome exceptional candidates from all backgrounds to apply to Magnitude's open positions.

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