Client Service Associate & Teller – Banking Growth

Amegy Bank; Katy (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance: medical, dental, vision

401(k) with company match

Paid holidays

PTO & training

Parental leave

Job summary

Amegy Bank is hiring a Client Service Associate (Teller) at the Katy, TX branch. You will be the face of Amegy Bank, handling daily transactions, helping customers, and cross-selling banking products to meet client needs.

The role requires attention to detail, strong communication, and the ability to thrive in a fast-paced environment while maintaining accuracy and compliance with banking regulations.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in customer service, banking, cash handling, or related field.
• Prior cash handling or customer-facing experience preferred.
• Strong communication and interpersonal skills.
• Basic math skills and proficiency with computers and cash handling systems.

Responsibilities

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls.
• Deliver exceptional customer service and build strong client relationships.
• Identify customer needs and recommend appropriate banking products and services.
• Perform account maintenance, issue counter checks, process transfers, and accept loan payments.
• Proactively cross-sell bank products that align with client needs to deepen relationships.
• Ensure compliance with all banking regulations, policies, and procedures.
• Resolve customer issues promptly or elevate to appropriate resources when needed.
• Safeguard client information and adhere to security and confidentiality protocols.
• Collaborate with branch leadership to achieve individual and team performance goals.
• Support branch operations and complete additional duties as assigned.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Attention to detail

Time management

Retail banking knowledge

Education

High school diploma or equivalent

Tools

Cash handling systems

Computers

Job description

Amegy Bank is hiring a Client Service Associate (Teller) at the Katy, TX branch. You will be the face of Amegy Bank, handling daily transactions, helping customers, and cross-selling banking products to meet client needs.

The role requires attention to detail, strong communication, and the ability to thrive in a fast-paced environment while maintaining accuracy and compliance with banking regulations.