Client Service Associate – Teller (40 hours) | Katy, TX

Amegy Bank; Katy (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance: medical, dental, vision

401(k) with company match

Paid holidays

PTO & training

Parental leave

Job summary

Amegy Bank is hiring a Client Service Associate (Teller) at the Katy, TX branch. You will be the face of Amegy Bank, handling daily transactions, helping customers, and cross-selling banking products to meet client needs.

The role requires attention to detail, strong communication, and the ability to thrive in a fast-paced environment while maintaining accuracy and compliance with banking regulations.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in customer service, banking, cash handling, or related field.
• Prior cash handling or customer-facing experience preferred.
• Strong communication and interpersonal skills.
• Basic math skills and proficiency with computers and cash handling systems.

Responsibilities

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls.
• Deliver exceptional customer service and build strong client relationships.
• Identify customer needs and recommend appropriate banking products and services.
• Perform account maintenance, issue counter checks, process transfers, and accept loan payments.
• Proactively cross-sell bank products that align with client needs to deepen relationships.
• Ensure compliance with all banking regulations, policies, and procedures.
• Resolve customer issues promptly or elevate to appropriate resources when needed.
• Safeguard client information and adhere to security and confidentiality protocols.
• Collaborate with branch leadership to achieve individual and team performance goals.
• Support branch operations and complete additional duties as assigned.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Attention to detail

Time management

Retail banking knowledge

Education

High school diploma or equivalent

Tools

Cash handling systems

Computers

Job description

At Amegy Bank, people and culture are at the heart of everything we do. “Everyone counts” isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank—Here, you grow.

We are seeking a dynamic, customer-focused professional to join our team as a Client Service Associate (Teller) at our Katy, TX branch. In this front-line role, you will serve as the face of Amegy Bank—delivering exceptional service, building relationships, and assisting customers with their everyday banking needs. The ideal candidate is service-driven, detail-oriented, and thrives in a fast-paced environment.

This position offers exciting opportunities for growth while playing a key part in creating outstanding customer experiences. If you are passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals,

Key Responsibilities

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls
• Deliver exceptional customer service and build strong client relationships
• Identify customer needs and recommend appropriate banking products and services
• Perform key banking activities including account maintenance, issuing counter checks, processing transfers, and accepting loan payments
• Proactively cross-sell bank products that align with client needs to deepen relationships
• Ensure strict compliance with all banking regulations, policies, and procedures
• Resolve customer issues promptly or elevate to appropriate resources when needed
• Safeguard client information and adhere to all security and confidentiality protocols
• Collaborate with branch leadership to achieve individual and team performance goals
• Support branch operations and complete additional duties as assigned

Required Qualifications

• High school diploma or equivalent required
• Minimum of 1 year of experience in customer service, banking, cash handling, or a related field
• Prior cash handling or customer-facing experience preferred
• Strong communication and interpersonal skills
• Basic math skills and proficiency with computers and cash handling systems
• High attention to detail and accuracy
• Knowledge of banking products and services is a plus
• Demonstrated success in meeting or exceeding sales or referral goals preferred
• Reliable attendance and strong time management skills
• Ability to work efficiently in a fast-paced, professional environment

Work Schedule

• Monday, 8:15 AM – 5:15 PM
• Tuesday–Friday, 8:30 AM – 5:15 PM
• Saturday, 8:45 AM – 1:15 PM

This is a full-time role (40 hours per week). A flexible schedule within the hours listed is required.

Employee Benefits

At Amegy Bank, we are committed to supporting your well-being and professional growth. Our comprehensive benefits include:

• Medical, Dental, and Vision Insurance (effective day one)
• Mental health support, including coaching and therapy
• Life and disability insurance
• Paid parental leave and adoption assistance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) with company match and profit sharing
• Paid Time Off (PTO), paid training, and 11 paid Federal holidays
• Tuition reimbursement
• Employee Ambassador preferred banking products
• Competitive compensation based on experience

Amegy Bank is a division of Zions Bancorporation (ZION), which is listed on the S&P 500 and NASDAQ Financial 100 indices.