Client Service Associate (RIA)

Right Executive Search, LLC; Germantown (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Profit sharing

Generous PTO

Direct mentorship

Job summary

A respected wealth management firm in Germantown, MD is looking for a Client Service Associate (CSA) to enhance client relationships and support the firm's growth. The ideal candidate will have experience in client service roles, excellent organizational skills, and a strong commitment to personal and professional development. This in-office position offers competitive salary, medical benefits, and a supportive culture for career advancement.

Qualifications

• Minimum of 1 year of experience in an administrative or client service role.
• Exposure to investment and insurance operations.
• Demonstrated interest in long-term career growth within wealth management.
• Professional communication skills with the ability to interact effectively with clients, advisors, and internal staff.
• Associate or Bachelor’s degree preferred; high school graduates with relevant experience will be considered.
• Advanced proficiency in Microsoft Office applications.
• Familiarity with CRM systems and financial software preferred
• Personable, collaborative professional with intellectual curiosity and a commitment to learning, growth, and process improvement
• Demonstrated interest in long-term career growth within wealth management, with a desire to pursue operations or advisory career paths
• Ability to successfully pass criminal and financial background screening

Responsibilities

• Serve as a point of contact for client service requests.
• Prepare and process paperwork for client accounts.
• Maintain accurate client records within the CRM system.
• Support firm growth initiatives through outreach activities.
• Maintain accurate client records, documentation, and activity tracking within the CRM system.
• Identify opportunities to improve workflows and operational efficiency to strengthen service delivery and team effectiveness.
• Provide ad hoc administrative, operational, and project support as assigned by Financial Advisors.
• Support firm growth through targeted outreach and business development activities as directed by senior leadership.

Skills

Client service skills

Organizational skills

Time management

Professional communication

Attention to detail

Education

Associate or Bachelor’s degree

High school diploma with relevant experience

Tools

Microsoft Office

CRM systems

Job description

Client Service Associate (CSA within an RIA/Wealth Management firm)

Germantown, MD (In-Office Role)

Our client is a highly respected, independent, relationship-driven wealth management firm with a strong track record of success and a growing client base. The firm seeks a Client Service Associate (CSA) with long-term career aspirations in the financial services industry who is passionate about client service excellence, operational accuracy, and contributing meaningfully to both their own professional development and the firm’s continued growth. This role offers strong exposure, mentorship, and professional development within a growing organization.

This is an outstanding opportunity to join a collaborative, client-focused team delivering comprehensive financial planning and wealth management services within a stable and supportive environment.

Responsibilities of the Client Service Associate:

• Serve as a point of contact for client service requests, building strong rapport and trust through responsive, professional communication
• Interface with clients, broker-dealers, and custodians to open new accounts, update account information, complete required documentation, process service requests, obtain account data, and resolve outstanding items in a timely manner.
• Prepare and process paperwork for opening and maintaining client accounts, ensuring accuracy and compliance
• Obtain insurance quotes and process insurance applications as needed
• Maintain accurate client records, documentation, and activity tracking within the CRM system
• Identify opportunities to improve workflows and operational efficiency to strengthen service delivery and team effectiveness
• Provide ad hoc administrative, operational, and project support as assigned by Financial Advisors
• Support firm growth initiatives through participation in targeted outreach and business development activities as directed by senior leadership

Qualifications of the Client Service Associate:

• Minimum of 1 year of experience in an administrative or client service role within an RIA, broker-dealer, or wealth management firm.
• Exposure to both investment and insurance operations
• Strong organizational, time management, and attention-to-detail skills
• Professional communication skills with the ability to interact effectively with clients, advisors, and internal staff
• Associate or Bachelor’s degree preferred; high school graduates with relevant experience will be considered.
• Advanced proficiency in Microsoft Office applications
• Familiarity with CRM systems and financial software preferred
• Personable, collaborative professional with intellectual curiosity and a commitment to learning, growth, and process improvement
• Demonstrated interest in long-term career growth within wealth management, with a desire to pursue operations or advisory career paths
• Ability to successfully pass criminal and financial background screening

What Our Client Offers

• Outstanding opportunity for long-term career advancement within a well-established and growing firm, supported by strong leadership and consistent organic growth
• Direct mentorship and hands-on partnership with experienced professionals
• Broad exposure across firm operations and client service functions,
• Competitive base salary and professional development support
• Medical benefits, 401(k) match, profit sharing,
• Generous PTO supporting healthy work-life balance
• Supportive boutique culture where employees are valued, supported, and encouraged to grow