Client Service Associate — Growth & Tax Training

Jackson Hewitt; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within</

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt in Sioux Falls, SD is seeking a Client Service Associate who thrives in a welcoming, customer service oriented environment. You will greet clients, confirm appointments, and guide them through their visit with clear communication.

This role emphasizes assisting with marketing materials, following up with past and potential clients, and keeping clients engaged during wait times. Previous retail or customer service experience is a plus; training in tax preparation is provided.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Greet clients and be the friendly face for all visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients and keep them engaged during wait times.
• Support clients through their visit with clear and helpful information.

Skills

Communication skills

Customer service

Retail experience

Job description

Jackson Hewitt in Sioux Falls, SD is seeking a Client Service Associate who thrives in a welcoming, customer service oriented environment. You will greet clients, confirm appointments, and guide them through their visit with clear communication.

This role emphasizes assisting with marketing materials, following up with past and potential clients, and keeping clients engaged during wait times. Previous retail or customer service experience is a plus; training in tax preparation is provided.