Client Service Associate - Dickinson,ND

lplfinancial; Dickinson (ND); On-site; USD 32,000 - 54,000; Full time

Job summary

LPL Financial, a leading wealth management firm, is seeking a Client Service Associate to support financial advisors and deliver an outstanding client experience. This role handles administrative tasks, client relationships, and operational support within the branch office.

The ideal candidate is organized, detail-oriented, and capable of multitasking while maintaining professionalism and client focus. In-office M-F with opportunities for growth and collaboration.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience.
• In-office role M-F.
• Proficiency in Microsoft Word, Excel, and PowerPoint; CRM applications.

Responsibilities

• Serve as the primary point of contact for clients, delivering exceptional service and support via phone, email, and in-person interactions.
• Coordinate advisor calendars, schedule client meetings, prepare meeting materials, and manage follow-up communications.
• Process and maintain client account requests including new accounts, transfers, beneficiary changes, address updates, RMDs, and account maintenance activities.
• Maintain accurate client records within the CRM system while ensuring compliance with firm, FINRA, and SEC regulations and confidentiality requirements.
• Prepare, proofread, and distribute client correspondence, reports, presentations, and other operational documentation.
• Partner with custodians and financial institutions to facilitate transactions, resolve account issues, and ensure accuracy across client accounts.
• Support office operations and client engagement initiatives, including mail processing, office administration, client events, educational seminars, newsletters, and social media communications.

Skills

Customer service

CRM software

Office suite

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM applications

Job description

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview

The Client Service Associate plays a crucial role in supporting financial advisors and ensuring an exceptional client experience. This position is responsible for administrative tasks, client relationship management, and operational support within the branch office. The ideal candidate is highly organized, detail oriented, and able to handle multiple responsibilities while maintaining a professional and client focused approach.

Responsibilities

• Serve as the primary point of contact for clients, delivering exceptional service and support via phone, email, and in-person interactions.
• Coordinate advisor calendars, schedule client meetings, prepare meeting materials, and manage follow-up communications.
• Process and maintain client account requests including new accounts, transfers, beneficiary changes, address updates, RMDs, and account maintenance activities.
• Maintain accurate client records within the CRM system while ensuring compliance with firm, FINRA, and SEC regulations and confidentiality requirements.
• Prepare, proofread, and distribute client correspondence, reports, presentations, and other operational documentation.
• Partner with custodians and financial institutions to facilitate transactions, resolve account issues, and ensure accuracy across client accounts.
• Support office operations and client engagement initiatives, including mail processing, office administration, client events, educational seminars, newsletters, and social media communications.

What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

• In-office role M-F
• High school diploma or equivalent
• Prior customer service experience
• Proficiency in Microsoft Word, Excel, and PowerPoint; CRM applications

Preferences

• Bachelor's Degree Preferred
• Series 7 and 66 licenses
• Financial services background preferred
• Organized with a strong attention to detail and problem-solving abilities
• Effective oral and written communication; able to explain complex information clearly and simply
• Time management skills with the ability to handle multiple projects and deadlines
• Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners
• Ability to analyze and research information
• Plenty of drive, initiative, and motivation

#LI-Onsite

Pay Range

$23.52-$39.17/hour

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join the LPL team and help us make a difference by turning life's aspirations into financia