Client Service Associate - China Practice

Hylant Group, Inc.; Toledo (OH); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Hylant Group, Inc. is seeking an entry-level insurance brokerage trainee to support client service teams and learn our standards.

You will perform high-volume administrative tasks, including reporting, data entry, and preparing client deliverables, to assist internal stakeholders. The role welcomes interns and individuals new to the field; a High School Diploma is required, with an associate or bachelor’s degree preferred.

Competenze

• High School Diploma or equivalent; associates or bachelor’s degree preferred.
• No prior experience required; internship or exposure to a professional work environment preferred.
• Active Life & Health License, or ability to obtain within 100 days of employment and maintain in good standing.
• Proficient in Word, Excel, PowerPoint and Outlook.
• Ability to organize, plan and prioritize with effective results.
• Intermediate to advanced communication skills, including listening, speaking and writing.
• Must be legally authorized to work in the United States.
• Fluent in Chinese or Mandarin preferred.

Mansioni

• provide high volume tactical client service support to client service teams as requested
• such as running reports and distributing to internal teams
• review, audit, and enter information into appropriate systems
• liaise with external partners to maintain client information in appropriate systems
• gather, compile, and internally distribute information to support client deliverables
• assist in the preparation, printing and binding of client presentations and other deliverables
• provide backup to local administrative support as requested
• perform other duties and special projects as requested

Conoscenze

Communication

Organization

Time management

Attention to detail

Formazione

High School Diploma

Associates degree preferred

Strumenti

Word

Excel

PowerPoint

Outlook

Descrizione del lavoro

The Opportunity

In this position, the incumbent will begin their insurance brokerage training and development journey and is responsible for supporting assigned service teams by providing excellent service and deliverables to internal stakeholders in accordance with Hylant standards.

In This Opportunity You Will Execute On

• provide high volume tactical client service support to client service teams as requested
• such as running reports and distributing to internal teams
• review, audit, and enter information into appropriate systems
• liaise with external partners to maintain client information in appropriate systems
• gather, compile, and internally distribute information to support client deliverables
• assist in the preparation, printing and binding of client presentations and other deliverables
• provide backup to local administrative support as requested
• perform other duties and special projects as requested

In This Role You Will Need

• High School Diploma or equivalent required; associates or bachelor’s degree preferred.
• No prior experience required; internship or exposure to a professional work environment preferred.
• Active Life & Health License, or the ability to obtain within 100 days of employment (limited exam attempts) and maintain in good standing.
• Proficient in Word, Excel, PowerPoint and Outlook.
• Ability to organize, plan and prioritize with effective results.
• Intermediate to advanced communication skills, including listening, speaking and writing.
• Must be legally authorized to work in the United States.
• Fluent in Chinese or Mandarin preferred.

Why Hylant?

Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected. Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.

Why Hylant?

A Career That’s Anything But Typical At Hylant, we don’t just offer jobs—we offer careers that grow with you. For over 90 years, our family-owned business has stood for more than insurance. We stand for people. When you join Hylant, you become part of a family that champions support, respect, flexibility, and a healthy work-life balance. It’s no surprise we’ve been named a “Best Place to Work in Insurance” for 17 consecutive years. In 2024 alone, Hylant and our incredible team earned 24 awards, celebrating our commitment to workplace culture, community involvement, and individual achievement. We’re proud to be anything but typical in our industry.

Here’s what makes Hylant different:

• Opportunity on your terms: Whether you’re just starting out or looking to lead, we offer clear career paths, tailored development programs, and the freedom to grow in the direction that fits you best.
• Relationships that build people up: Our culture is rooted in empathy and collaboration. You’ll be surrounded by mentors, teammates, and leaders who care about your success.
• A chance to make a real impact: From serving clients with integrity to giving back to our communities, your work at Hylant will matter—locally and globally.
• We invest in our people through programs like the Hylant Career Academy, Leadership Catalyst, and Hylant MBA, and we celebrate the wins—big and small—along the way.
• If you’re looking for a place where you can grow, belong, and make a difference, we invite you to explore what makes Hylant a destination for top talent—and a place where you gain so much more.